-> [OL2007]: Will they fix the blue line of death someday? <-

[Steve JORDI]

HI,

is there anybody close to Microsoft out there knowing whether
they will consider someday fixing the devil blue line problem?

When replying to an HTML formatted message, no way to break the
vertical blue line to insert your comments so the reader knows
where you replied.

Just like in any earlier version of Outlook (including 2003) and
in all sharewares as well as freewares?

No way either to switch to plain text and have those paragraphs
automatically prefixed with ">"

Millions of outlook users and nobody complains about that?

There is no way to contact Microsoft to submit bugs and/or suggestions
so if you work for Microsoft, or know someone who does, PLEASE ASK
THEM.


Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Brian Tillman [MVP - Outlook]]

When replying to an HTML formatted message, no way to break the
vertical blue line to insert your comments so the reader knows
where you replied.

Just like in any earlier version of Outlook (including 2003) and
in all sharewares as well as freewares?

If you claim to be able to toggle the blue line for sections of your reply in
ANY version of Outlook, please post instructions. My testing indicates it's
not possible in versions prior to Outlook 2007 either.

No way either to switch to plain text and have those paragraphs
automatically prefixed with ">"

Not as far as I can tell

Millions of outlook users and nobody complains about that?

In the last five years, I've seen it mentioned in this newsgroup maybe four
times.

There is no way to contact Microsoft to submit bugs and/or suggestions
so if you work for Microsoft, or know someone who does, PLEASE ASK
THEM.

Click the Contact Us item in the Help menu.

 

[Bob I]

Use "Include and Indent" instead, then you won't have that problem.

 

[Terry R.]

The date and time was Thursday, April 16, 2009 11:52:50 PM, and on a
whim, Steve JORDI pounded out on the keyboard:

HI,

is there anybody close to Microsoft out there knowing whether
they will consider someday fixing the devil blue line problem?

When replying to an HTML formatted message, no way to break the
vertical blue line to insert your comments so the reader knows
where you replied.

Just like in any earlier version of Outlook (including 2003) and
in all sharewares as well as freewares?

No way either to switch to plain text and have those paragraphs
automatically prefixed with ">"

Millions of outlook users and nobody complains about that?

There is no way to contact Microsoft to submit bugs and/or suggestions
so if you work for Microsoft, or know someone who does, PLEASE ASK
THEM.

Steve,

I just replied to an OL2007 message I received using Thunderbird and
replied inline to some comments. The vertical line "broke" and allow
the insertion. I then replied to that message from OL2007 and was also
able to insert comments inline.

Is that not what you are trying to do?

Terry R.

 

[Steve JORDI]

Brian,

If you claim to be able to toggle the blue line for sections of your reply in
ANY version of Outlook, please post instructions. My testing indicates it's
not possible in versions prior to Outlook 2007 either.

Yes on Outlook 2003, you can insert a few carriage returns after a
paragraph and click the paragraph unindent button. that will break the
blue line and then you can type in your text so people reading the
answer know where you typed in. Doesn't work on 2007.

In the last five years, I've seen it mentioned in this newsgroup maybe four
times.

Well, if you google this, you have more than five occurences of the
problem.

Click the Contact Us item in the Help menu.

Doesn't work. It's impossible to talk to someone at microsoft or to
wrtie to them.
The only time I tried, it was to submit a bug, not ask for assistance,
the persons didn't have a clue and didn't understand I didn't need
assistance. They kept telling me how to search in the help file for
what I wanted to do.


Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Steve JORDI]

Use "Include and Indent" instead, then you won't have that problem.

Mhhh... that's one way to at least answer to an email. Never saw this.
I will try this. If it's fine on the recipient side, I'll be happy
with it.

Thanks.

Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Steve JORDI]

I just replied to an OL2007 message I received using Thunderbird and

replied inline to some comments. The vertical line "broke" and allow
the insertion. I then replied to that message from OL2007 and was also
able to insert comments inline.

Really? Which option did you have in Outlook?
Tools->Options...->Preferences->Email Options
In the "When replying to a message", do you have "Prefix each line of
the original message?"
That's the one causing the problem.

Steve

Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Steve JORDI]

Bob,

the problem with your solution is that it works only for HTML
formatted messages.
If you reply to a plain text message, it's not indented at all and not
even prefixed with ">".
So this solution won't work unless I change the settings for each
message just before replying... a hassle!


Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Terry R.]

The date and time was Friday, April 17, 2009 2:34:22 PM, and on a whim,
Steve JORDI pounded out on the keyboard:

Really? Which option did you have in Outlook?
Tools->Options...->Preferences->Email Options
In the "When replying to a message", do you have "Prefix each line of
the original message?"
That's the one causing the problem.

Steve

Sincerely,
Steve JORDI

I can't access OL2007 using RDP at the moment, (we're moving servers),
but as soon as they're back up, I'll check for you.

FWIW, I have not made any changes to the default settings.

Terry R.

 

[Brian Tillman [MVP - Outlook]]

Yes on Outlook 2003, you can insert a few carriage returns after a
paragraph and click the paragraph unindent button. that will break the
blue line and then you can type in your text so people reading the
answer know where you typed in. Doesn't work on 2007.

Wouldn't do it for me in Outlook 2003 either.

Doesn't work. It's impossible to talk to someone at microsoft or to
wrtie to them.

Then open a call. You always have 90 days of free support from the time of
first call when you install a new product.

 

[Terry R.]

The date and time was Friday, April 17, 2009 2:34:22 PM, and on a whim,
Steve JORDI pounded out on the keyboard:

Really? Which option did you have in Outlook?
Tools->Options...->Preferences->Email Options
In the "When replying to a message", do you have "Prefix each line of
the original message?"
That's the one causing the problem.

Steve

Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

I have "Include the original message text" selected.


Terry R.

 

[Steve JORDI]

I have "Include the original message text" selected.

Ok then, the text is included but not prefixed/indented. :-(

Thanks anyway
Steve

Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Steve JORDI]

Well,

not surprisingly, Microsoft didn't fix that bug at all with
the recent SP2. That was too much hoping.

What a pity.

Professionalism
Definition

Meticulous adherence to undeviating courtesy, honesty, and
responsibility in one's dealings with customers and associates,
plus a level of excellence that goes over and above the commercial
considerations and legal requirements.




Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)