M
Mysterysoft Corporation
Hi folks,
I have searched the net and this group for several days and seen many posts
stating flatly that Outlook will always reply using the account that the
original message was received on. I'm here to tell you that just isn't true.
Here's my config:
OL2K SP3 IMO with all security updates as of today, running on XP Media
Edition 2005, also fully updated.
Acct. #1: (e-mail address removed) (default)
Acct. #2: (e-mail address removed)
Both domains are hosted by the same provider on the same web server, and
both POP3 mailboxes are on the same mail server, but accessed with different
credentials. Both accounts send outgoing mail through a common smtp server
account, which is at a different ISP from either of the POP3 accounts. (Web
host has crazy restrictions on mail relay...don't ask.) Outlook pulls mail
from both POP3 accounts into one Inbox. There are no Inbox rules in effect.
If I receive email addressed to Acct. #1 (the default) and I reply, it will
use Acct. #2 as the sender address unless I manually change it. It also uses
Acct. 2 for replies to mail received on Acct. 2, which of course is OK. Note
that this is NOT the program's design behavior as described by several MVPs
in these threads, and it is not even a case where it always uses the default
account. In this case it NEVER uses the default account for replies or
forwards, but always uses the secondary account. New emails always use the
default account, as normal.
I have deleted and re-added both accounts several times and I have tested
all permutations of send and reply. Outlook unfailingly uses the Acct. #2
address for replies regardless of which account the original message was
received on. This is a big pain because most received mail is on Acct. 1 and
I often forget to manually change the address when replying. The people I
correspond with get confused because replies seem to be coming from an
entirely different company.
Please help, because I don't have enough hair left to be pulling it out at
this rate.
Thanks in advance.
I have searched the net and this group for several days and seen many posts
stating flatly that Outlook will always reply using the account that the
original message was received on. I'm here to tell you that just isn't true.
Here's my config:
OL2K SP3 IMO with all security updates as of today, running on XP Media
Edition 2005, also fully updated.
Acct. #1: (e-mail address removed) (default)
Acct. #2: (e-mail address removed)
Both domains are hosted by the same provider on the same web server, and
both POP3 mailboxes are on the same mail server, but accessed with different
credentials. Both accounts send outgoing mail through a common smtp server
account, which is at a different ISP from either of the POP3 accounts. (Web
host has crazy restrictions on mail relay...don't ask.) Outlook pulls mail
from both POP3 accounts into one Inbox. There are no Inbox rules in effect.
If I receive email addressed to Acct. #1 (the default) and I reply, it will
use Acct. #2 as the sender address unless I manually change it. It also uses
Acct. 2 for replies to mail received on Acct. 2, which of course is OK. Note
that this is NOT the program's design behavior as described by several MVPs
in these threads, and it is not even a case where it always uses the default
account. In this case it NEVER uses the default account for replies or
forwards, but always uses the secondary account. New emails always use the
default account, as normal.
I have deleted and re-added both accounts several times and I have tested
all permutations of send and reply. Outlook unfailingly uses the Acct. #2
address for replies regardless of which account the original message was
received on. This is a big pain because most received mail is on Acct. 1 and
I often forget to manually change the address when replying. The people I
correspond with get confused because replies seem to be coming from an
entirely different company.
Please help, because I don't have enough hair left to be pulling it out at
this rate.
Thanks in advance.