OLE registration issue

S

suefish

I've been happily using my Microsoft Office 2003 for four plus years now, and
the other day Outlook told me I couldn't use Word as my email editor because
it wasn't registered (it had been using Word all along without a problem).
The error message said the was an OLE registration error. I used detect and
repair in the help menu, and all of my saved emails disappeared (I still
haven't found them), and it made me reconfigure Outlook. The really
frustrating thing is that it didn't even fix the original problem. I still
have the OLE registration issue and all of my emails are gone! Help!
 
P

Pat Willener

Can you give us the exact error message that you get?

As for the missing emails; they shouldn't go missing when you do Detect
& Repair - it shouldn't even go missing if you reinstall Outlook.

Do a search for all *.PST files (make sure that hidden files are shown).
You can ignore PST files that are 265KB - these are empty.
 
B

Brian Tillman [MVP - Outlook]

I've been happily using my Microsoft Office 2003 for four plus years now,
and
the other day Outlook told me I couldn't use Word as my email editor
because
it wasn't registered (it had been using Word all along without a problem).
The error message said the was an OLE registration error. I used detect
and
repair in the help menu, and all of my saved emails disappeared (I still
haven't found them), and it made me reconfigure Outlook. The really
frustrating thing is that it didn't even fix the original problem. I
still
have the OLE registration issue and all of my emails are gone! Help!

For the OLE registration issue, ytry this: click Start>Run and in the Open
field enter

regsvr32.exe ole32.dll

then click OK.

When you ran Detect and Repair, I suspect you created a new mail profile.
Open the Mail applet in Control Panel, click Show Profiles and look to see
if you have more than one. Choose the other profile and see if your data
appears when you start Outlook.
 
S

suefish

You were right about the OLE registration issue, I did what you said and it
worked. I tried to find another user profile in the Mail applet, and it only
shows one. I tried the advice posted above yours, and I found an outlook and
an outlook1 data file. The outlook file looks like my old one, as it was
created in 2005. I can't open it though, and Outlook doesn't seem to
recognize it to import the data. There's an archive file too, which I assume
is my old archived emails. Is there a way to get Outlook to import them?
 
B

Brian Tillman [MVP - Outlook]

I tried the advice posted above yours, and I found an outlook and
an outlook1 data file. The outlook file looks like my old one, as it was
created in 2005. I can't open it though, and Outlook doesn't seem to
recognize it to import the data. There's an archive file too, which I
assume
is my old archived emails. Is there a way to get Outlook to import them?

If File>Open>Outlook Data File won't open them and you get an error that the
file is "not an Outlook data file", then it's likely they can't be
recovered. There are PST recovery tools more proficient than the Inbox
repair Tool (scanpst.exe) supplied with Outlook, but it won't hurt to try
that first.
 

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