OLK Folder Problem...Please Help

[\Imelda via OfficeKB.com\]

My boss and I have been trying to figure this problem out for the past 2
weeks now and we cannot fix the problem. I hope that someone out there can
give me a solution. Here it goes...

At one point in time my boss could open a contact, attach a file to it such
as an excel, publisher, or word document. He could edit the file attachment,
then save it to the contact as if it came from the original folder where it
was saved. For instance, he would attach a document from his (e) drive
(external hardrive) to a specific contact and when he is ready to edit it, he
would simply open the contact and double click on the file. When he is
finished editing, he would save the document and the document would be saved
onto the original folder in his (e) drive. Well, now when he is finished
editing and goes to save the document, it no longer saves onto the original
folder, it saves in the temporary internet folder called “OLK74” that is
hidden. We are trying to find out how we can have it save back to the
original folder like it did before. Obviously something was changed around
and it no longer works. The problem with it saving to the OLK74 folder is
that we then have two versions of the same document. The file that was
already on the (e) drive and now a second version in the OLK74 folder.
Please HELP!

 

[Brian Tillman]

At one point in time my boss could open a contact, attach a file to
it such as an excel, publisher, or word document. He could edit the
file attachment, then save it to the contact as if it came from the
original folder where it was saved. For instance, he would attach a
document from his (e) drive (external hardrive) to a specific contact
and when he is ready to edit it, he would simply open the contact and
double click on the file. When he is finished editing, he would save
the document and the document would be saved onto the original folder
in his (e) drive. Well, now when he is finished editing and goes to
save the document, it no longer saves onto the original folder, it
saves in the temporary internet folder called “OLK74” that is hidden.

He should use the Save As menu item instead of Save.

 

[Diane Poremsky [MVP]]

Did you change versions? Attachments opened from email have always saved to
the OLK folder and updated that copy.. since I think 2002.

About the secure temp folder:
http://www.outlook-tips.net/archives/2003/20030828.htm

To save the edits back to the attachment on the email:
http://www.outlook-tips.net/archives/20031002.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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