OLK2007 - Mail Rules Not Applied to Junk Mail

[Camsaway]

Hi,

It would appear that my mail rules are not being applied to messages that
have been moved to the Junk Email folder. If I "Run Rules Now" on the Junk
Email folder the rules work and treat the messages accordingly.

The rules are "move to folder" rules.

I'm guessing that either;
1) Outlook is not running the rule after the mail is identified as Junk, or,
2) The Junk Email filter is running after the mail rule and the message gets
moved twice (once by my rule then by Junk Mail).

How do I avoid this? "Stop processing further rules" doesn't work in
OLK2007 as Junk Mail isn't a rule.

Cheers,
Cameron.

 

[Diane Poremsky [MVP]]

Rules work like this:
As mail is downloaded from the mail server the junk mail rule filters out
the crap (and may catch some good stuff too) then then rules wizard checked
the mail and acts on it. If the junk rule is catching good stuff, add the
addresses to the safe senders list.

So to answer the questions -
1. Once the message is identified as junk, its gone and the rules wiz does
not touch it.
2. Junk rule runs first. If you have duplicates of messages, something else
is causing it - its not rules wiz.
3. To stop the junk rule, add the sender to the safe list - then only the
rule wiz will process the message.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Camsaway]

Hi,
Thanks for the info - I guess it confirms my issue. Now I need some help.

My scenario is that I have about 10 email accounts.

1) I can't tell Junk Email to only run on one account and I can't add the
address associated to an account to the Safe Recipients List (Outlook stops
you). I need to ensure that on certain of my accounts I always receive all
emails. So I had mail rules that moved emails from these accounts to a
"Special Inbox".

2) One of my accounts is a POP3 catch all for my domain. There are certain
email addresses that have obviously got on spam lists and I regularly get
mail on. There's no such things as a "blocked Recipients" list so I have a
mail rule that I use to automatically permanently delete emails sent to
certain addresses. (root, admin, accounts, etc... all the ones thae people
guess at).

For now I'll keep manually running the rules on the Junk Mail folder but any
help would be appreciated.

Regards,
Cameron.

Rules work like this:
As mail is downloaded from the mail server the junk mail rule filters out
the crap (and may catch some good stuff too) then then rules wizard checked
the mail and acts on it. If the junk rule is catching good stuff, add the
addresses to the safe senders list.

So to answer the questions -
1. Once the message is identified as junk, its gone and the rules wiz does
not touch it.
2. Junk rule runs first. If you have duplicates of messages, something else
is causing it - its not rules wiz.
3. To stop the junk rule, add the sender to the safe list - then only the
rule wiz will process the message.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,

It would appear that my mail rules are not being applied to messages that
have been moved to the Junk Email folder. If I "Run Rules Now" on the Junk
Email folder the rules work and treat the messages accordingly.

The rules are "move to folder" rules.

I'm guessing that either;
1) Outlook is not running the rule after the mail is identified as Junk,
or,
2) The Junk Email filter is running after the mail rule and the message
gets
moved twice (once by my rule then by Junk Mail).

How do I avoid this? "Stop processing further rules" doesn't work in
OLK2007 as Junk Mail isn't a rule.

Cheers,
Cameron.

 

[Brian Tillman [MVP - Outlook]]

1) I can't tell Junk Email to only run on one account and I can't add the
address associated to an account to the Safe Recipients List (Outlook stops
you).

How does it stop you? Besides, you don't put people's sender addresses in the
Safe Recipients list, you put them in the Safe Senders list, as Diane said.
The Safe Recipients list is for the addresses of mailing lists to which you
have subscribed.

2) One of my accounts is a POP3 catch all for my domain. There are certain
email addresses that have obviously got on spam lists and I regularly get
mail on. There's no such things as a "blocked Recipients" list so I have a
mail rule that I use to automatically permanently delete emails sent to
certain addresses. (root, admin, accounts, etc... all the ones thae people
guess at).

All of these addresses, then, are aliases of each other and not really
distinct recipients at all, correct? Why do you have your mail server
configured to accept addresses that aren't real?

 

[Camsaway]

HI Brian,
1) You get a hard error message from outlook in Junk Mail options "You
cannot add your own email address or domain name to the safe recipients list
because most junk email will no longer be caught". (Though I've just worked
out that if you click "Not Junk" from Junk Email folder it will let you!)
2) I use catch-all so that I don't have to manually configure all the "real"
addresses. I use a different email for every site/service I use so when I
start getting unsolicited info I know where they likely got the address from
and I can kill/block that address (has worked well for me over the last 5
years and my personal email address has remained relatively spam free even
without spam filters.)

 

[Brian Tillman [MVP - Outlook]]

1) You get a hard error message from outlook in Junk Mail options "You
cannot add your own email address or domain name to the safe recipients list
because most junk email will no longer be caught". (Though I've just worked
out that if you click "Not Junk" from Junk Email folder it will let you!)

This is an improper use of the Safe Recipient list.

2) I use catch-all so that I don't have to manually configure all the "real"
addresses. I use a different email for every site/service I use so when I
start getting unsolicited info I know where they likely got the address from
and I can kill/block that address (has worked well for me over the last 5
years and my personal email address has remained relatively spam free even
without spam filters.)

If it works for you, fine, but I'd rather have the server reject the incoming
messages when there is no real address so that I didn't have to deal with the
junk myself.