olmapi32.dll error, now 2711, I need help!

B

brent

I was using Office Beta 2007 B2TR then there was an automatic office update
and the olmapi32.dll error started when I used Outlook. Following
instructions that worked for others in the fourm, I removed Office 07 Beta
and tried to reinstall it.

During the installation, I got "Error 2711. An internal error has occured.
(GraphicsFiltersCDRFilesIntl_1033 )" so I tried to follow
instructions on the forum to fix that. I removed all Beta 2007 programs (I
had Visio and Groove), I still got the Error 2711. Then, I removed all older
Office programs that were on the Add/Remove Prog. list, and still got the
Error 2711.

Is there something I am missing? Anyone have any suggestions?
 
E

Emily

The error 2711 is mostly related to the Windows Installer files. Follow the
steps below to see if it works.

Step 1: use Windows Cleanup Utility to remove/reinstall Office 2007
===================
1. Download and install the Windows Installer Cleanup Utility
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe

2. After you install the Windows Installer CleanUp Utility, click Start
menu-> All Programs-> Windows Install Clean Up > find the Office 2007 related
entries and remove them.

3. Try to reinstall Office 2007. If it doesn't work, perform step 2.

Step 2: Repair Windows Installer
===================
1. Log on to your computer as an administrator.
2. Click "Start" menu > click "Run" > Type "msiexec.exe /unregister"
(without the quotation marks, there is a space between msiexec.exe and
/unregister), and then click OK.

3. Open My Computer, click Tools menu > Folder Options > in View tab,
- Choose show hidden files and folders
- Uncheck the check box of Hide protected operating system files
- Uncheck the check box of Hidden extensions for known file types

Click OK.

4. Rename the following three files in the c:\Windows\System32\dllcache
folder:

Rename msi.dll to msi.old
Rename msiexec.exe to msiexec.old
Rename msihnd.dll to msihnd.old

Note:
a. To rename a file, right click on the file and choose "rename".
b. If you do not find these files, please just ignore the rename step and go
to 3 directly.

5. Download and install the latest version of the Windows Installer
(Instmsiw.exe) from the following link.
http://www.microsoft.com/downloads/...70-b259-4733-a914-a956122e08e8&displaylang=en

Try to reinstall Office 2007 again.
 
B

brent

I used the Installer Cleanup Utility and removed some Office 2007 programs
that were not shown in the normal add/remove programs menu, then reinstalled
Office 2007 and it worked perfectly.

Thanks Emily, I love you!
 
U

undisclosed

hi

Error messages related to Olmapi32.dll file like “Olmapi32.dll file i
incompatible”, “Olmapi32.dll not found” etc. generally occur when th
Olmapi32.dll file is either misplaced from its original place
overwritten by its new version or its entry is deleted or encounterin
conflicts with other Olmapi32.dll files entry in windows registry. So
the best way to resolve this issue is by reinstalling MS Outloo
application and if the issue persists them clean and repair the window
registry. This will surely resolve your problem related t
'Olmapi32.dll' (http://www.olmapi32.com) file

All the best
 

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