ON 2007 hangs after 6 hrs - every time...

[henrik]

I am using OneNote in court and always experience the same thing;
- at about 15.00, after a trial starting at 09.00 and using OneNote all the
time, it suddenly starts to get slow and especially ereasing is very slow.
- then suddenly the whole application hangs, and I get a message saying
"OneNote has stopped working... Looking for a solution that might solve the
problem..."
- This lasts for at least 5 minutes - as I am panicing in the middle of my
final statement etc..
- Then I - still in panic - stop the whole application, and restart. Then
the problem is gone (until the next 6 hours...).

Is this a bug? Any suggestions?

Regards, Henrik

 

[Josh Einstein]

Using Vista? Be sure to let it create the crash dump and then be sure to
submit them to Microsoft when prompted. They actually DO look at them and
they are very helpful in finding and fixing bugs.

1) Are you using voice recording at the time? Maybe the file is getting too
big?
2) Try turning off audio indexing (Tools -> Options -> Audio and Video ->
Uncheck Enable searching audio...)
3) Try temporarily turning off other "automatic" features such as automatic
backup, automatic optimization, automatically lock sections, etc to see if
that resolves the problem.
4) Check the task manager (ctl+alt+del) after a few hours but before the
problem to see if the OneNote.exe process is taking an usually large amount
of memory.

 

[masood]

this is not a bug but you please increase your Ram or your harddisk space ,
it is because one note need buffer space to work and when it is not getting
that it hangs .

 

[Dave]

This is OBVIOUSLY a bug and not good program behaviour.

Why not restart every 4 or 5 hours as a circumvention though?

You could use task manager to monitor OneNote's and the system's [or some
other app's] memory usage and perhaps add more RAM if appropriate and this
may change the behaviour. Maybe not.

Dave

 

[Ilya Koulchin]

I am using OneNote in court and always experience the same thing;
- at about 15.00, after a trial starting at 09.00 and using OneNote all
the time, it suddenly starts to get slow and especially ereasing is very
slow.
- then suddenly the whole application hangs, and I get a message saying
"OneNote has stopped working... Looking for a solution that might solve
the problem..."
- This lasts for at least 5 minutes - as I am panicing in the middle of
my final statement etc..
- Then I - still in panic - stop the whole application, and restart.
Then the problem is gone (until the next 6 hours...).

Could you submit an error report and post the bucket number? You can get
the bucket ID by opening the Control Panel, bringing up Administrative
Tools, then opening the Event Viewer. Open the application log and look
for error/info messages from OneNote, around the time you sent in the
error reports. One of them will have the bucket ID in the info you see
if you doubleclick the event.

Ilya