On-Line Registration

[Richard E. Lanning]

I don't know if other users are having the same problem I am, but when I go
on-line to register my new Office 2004, it says that I am supplying an
invalid product ID number. I KNOW THAT I AM NOT! I have tried this about a
half dozen times, both with Safari and IE, but it makes no difference. How
can I fix this?

Otherwise I love the new look and performance!
--
iMac G3/500
640 MB
OSX 10.3.3
Office 2004
Epson C82

 

[Beth Rosengard]

Hi Richard,

My advice would be to call Microsoft and insist that you should not be
charged for the call under the circumstances (unless it come to pass that
*you* are actually at fault, of course .

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Dayo Mitchell]

Many people seem to be having this problem. Sorry, the answer is don't
bother to register.

All registration lets you do is sign up for a newsletter, and you don't need
to bother anyhow. There's no activation on the Mac. Just make sure to keep
the CD Key in a safe place, or in several safe places.

I think the newsletter is useless, but if you really wanted it, I think you
can sign up via Mactopia.com.

DM

 

[John McGhie]

Yeah, I just got it to work today (I just had to install a new computer).

It works fine in Safari. But you need a Passport: do you have one?

You also need to be able to cope with a very long URL, which you may have to
paste into TextEdit and fix before you can use it.

Cheers

I don't know if other users are having the same problem I am, but when I go
on-line to register my new Office 2004, it says that I am supplying an
invalid product ID number. I KNOW THAT I AM NOT! I have tried this about a
half dozen times, both with Safari and IE, but it makes no difference. How
can I fix this?

Otherwise I love the new look and performance!

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

 

[Richard E. Lanning]

John,

Thanks for the heads up! I, too, got it to work this p.m. Don't know what
the difference was.