On My Computer data missing

[ken.pina]

I have a user (a rather high ranking one) that says his folders and
messages that he had archived under "On My Computer" have gone
missing.

We have attempted many things and are trying to roll back to old
identity databases (on a different machine). So far no luck.

This may have happened a couple of days ago when the user reported
that mail was not sending. We found two accounts under his identity
both pointed at the same Exchange servers. One was labeled "Old". We
deleted that account and mail started flowing.

Question is, would that have ALSO completely cleared his "On My
Computer" data?

 

[Corentin Cras-Méneur]

I have a user (a rather high ranking one) that says his folders and
messages that he had archived under "On My Computer" have gone
missing.

Has the It could be a corruption in the database. IUf you launch
Entoruage pressing the Option key down, you get to the utility allowing
you to rebuild it.

Corentin