One Account, Two Computers

[chris seiter]

At our business we use a terminal server for people to work from the outside.
I recently purchased new computers with Outlook 2003. We have an Exchange
server running also. I have an employee who checks his email using both the
terminal server and his desktop. As soon as he logs into his desktop all
e-mail is transferred there and he can no longer check his mail through the
terminal server. I know there is a way to keep all mail on ther server and
not let it download to the desktop, but I don't know where that setting is.
Is this the right way to solve this problem or is there something else I'm
missing?

 

[Sue Mosher [MVP-Outlook]]

It sounds like your user has his desktop mail profile set to deliver mail to a Personal Folders .pst file. Take that file out of the profile, and you'll solve the problem.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[chris seiter]

You mean remove the *.pst file from his computer? If that is the case, could
I write a logon script and stick it in his account so that everytime he logs
in, from wherever, the server puts the mail on his computer, no matter how he
set it up?

 

[Sue Mosher [MVP-Outlook]]

I don't quite understand what you're envisioning. The optimal solution is to leave the mail on the Exchange Server. Getting the .pst file out of the picture and returning to the mailbox as the default information store will do that.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers