One Note 2007 Install issue

[PEVDaddy]

I have two users that have stand alone versions of OneNote 2007. Both
systems are Winxp Pro with sp2 and office 2003 installed. When I run the
setup it gets about halfway through then gives me an error saying the
microsoft installer could not update protected system files. Is there any
way around this?

 

[Erik Sojka (MVP)]

Are the users installing with an account with administrator permissions?

Can you tell which files the installer is complaining about? There should
be some log files in the %temp% directory. Open up Windows Explorer and
type %temp% (with the percent symbols!) in the Address Bar.

Look for a file with the same date and time stamp as when the setup program
failed.

 

[DESpeck]

I am such a user with admin permission. There are four files in Temp with
time stamps at about the right time. One (MSIa21c2.LOG) begins with the
following:

Error 1933. The Windows Installer service cannot update one or more
protected Windows files. SFP Error: 3. List of protected
files:\r\nc:\program files\common files\microsoft shared\web server
extensions\40\bin\fp4autl.dll

The only item in "...\40\bin" is a folder labelled "1033". There are no
dll's listed.

 

[PEVDaddy]

That is the exact same issue I have (other than the log having a different
filename) but I also do not have that dll. I did some research and found out
it is a frontpage dll but that's all I know now.

 

[PEVDaddy]

I found a solution:
http://blogs.developerfusion.co.uk/blogs/thushan/rss.aspx?CategoryID=1052

finding a copy of the dll and putting it in the folder fixes the issue.