One Note tries to reinstall when I open Outlook

C

Christopher

When I open Outlook, OneNote tries to reinstall and requests a file from
MSOCache which it can't find. I'm pretty sure a registry entry that is
forcing the reinstall needs to be deleted, but I don't know where it's
located. BTW, OneNote works fine without the reinstall.
 
O

Olya Veselova (Microsoft, OneNote team)

You could try to repair OneNote (2003: Help > Detect and Repair)
If it is OneNote 2007, you can click Help > Office Diagnostics and then run
the diagnostics.
 
P

Patrick Schmid

Have you tried running repair via Control Panel, Add/Remove Programs?
Did you delete anything from MSOCache?
If repair won't work, you might have to remove all of Office 2007,
reinstall all Beta 2 apps and patch with B2TR again.

Patrick Schmid
 
K

Kathy Jacobs

I know this is going to sound like a bizarre question, but is one of the two
B2 and the other the Technical Refresh? IF so , you could be just running
into a difference between the two versions. (In which case, I recommend
pulling both to the TR and seeing if that helps.)

--
Kathryn Jacobs, Microsoft MVP OneNote and Powerpoint
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived
 
P

Patrick Schmid

Can't be the case. The B2TR patch for Outlook & OneNote is included in
the same ~500 MB file...So if you install it, both should be patched.
Also, from other situations where B2 and B2TR were combined (Visio,
Project, SPD have separate patches), the programs normally crash when
loading.

Patrick Schmid
 
K

Kathy Jacobs

You would think so. However..
Here's what I know: If you are running B2TR and you try to connect to a
server running B2, you get very ... umm.. unusual (yeah that's the word)
results. I know that we aren't supposed to be able to create a system where
B2 and B2TR reside on the same machine, but I have already seen it once. (It
wasn't a OneNote thing, it was a PPT thing. And it wasn't pretty.) How did
they get there? Don't know but I have my theories.

--
--
Kathryn Jacobs, Microsoft MVP OneNote and Powerpoint
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived
 

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