One page of Word 2004 doc won't print (OS X 10.3.9)

[Guest]

Greetings!

I was trying to help a colleague the other day. It seems that she has a
29-page Word 2004 document, and page 10 won't print, either by itself or
as part of a larger range. I discovered that I could print it to a .pdf
file, and p. 10 was included. But p. 10 of that .pdf file wouldn't print
from Preview. I didn't try to print from Reader, as she doesn't have it
installed. I didn't have time to troubleshoot further, but I intend to
try again on Monday.

Any suggestions as to what sort of problem can cause a page to be
unprintable? It looks okay on the screen, no exotic formatting or
missing characters or anything like that.

A couple more things. This document started out on a PC, then was moved
to the Mac so that my colleague could work on it. She dumped it into a
empty template with pre-set-up document-level formatting and styles, and
reformatted it before trying to print. She does this regularly without
such problems, and other things are printing normally for her now. The
printer is a Samsung ML-2551N, properly set up with driver installed and
working fine.

Any hints would be appreciated!

George

 

[Rudy Kohut]

Hi George

Fascinating problem which I've not seen before.

Have you checked for "hidden text" (especially any hidden field codes) on
that page? Use the "Show/Hide" command. Then try copying the text only
(without any field codes or paragraph marks) onto a new page, delete
completely the problem page and insert your new page.

Hope that helps.

Rudy

 

[John McGhie [MVP - Word and Word Macintosh]]

Hhi George:

I HAVE had this problem, years ago in documents created in Word 6 on the PC
and attempting to print in Word 95 on the PC.

Then, it turned out to be a corrupted style.

Can you send me the document and I'll take a look?

Contact me by email and I will tell you where to send the document...

Cheers

Greetings!

I was trying to help a colleague the other day. It seems that she has a
29-page Word 2004 document, and page 10 won't print, either by itself or
as part of a larger range. I discovered that I could print it to a .pdf
file, and p. 10 was included. But p. 10 of that .pdf file wouldn't print
from Preview. I didn't try to print from Reader, as she doesn't have it
installed. I didn't have time to troubleshoot further, but I intend to
try again on Monday.

Any suggestions as to what sort of problem can cause a page to be
unprintable? It looks okay on the screen, no exotic formatting or
missing characters or anything like that.

A couple more things. This document started out on a PC, then was moved
to the Mac so that my colleague could work on it. She dumped it into a
empty template with pre-set-up document-level formatting and styles, and
reformatted it before trying to print. She does this regularly without
such problems, and other things are printing normally for her now. The
printer is a Samsung ML-2551N, properly set up with driver installed and
working fine.

Any hints would be appreciated!

George

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 

[Andre Knudsen]

I've seen this on a Windows machine a few years ago. I solved the problem by
copying all text and paste it into a new document. Give it a try.