One User Causing Problems in WinXP/Word2K3

[Sonny Maou]

I've got a customer who has Windows XP Home running Word 2003. He has 5+
users, each with their own profile, who are accessing a "Workgroup
Templates" template stored in the C:\Documents and Settings\All
Users\Shared Documents\Shared Templates folder. The template needs
read-access to a "license" file in that same shared templates folder.

All the users can use the files just fine, but one can't. He gets a
runtime error 52.

What might be making the difference? I was thinking privileges to the
folder or something, but he's got admin privs with his account.

Any clues are appreciated. Outright solutions will bring blessings of
peace and joy.

 

[RWN]

Not an expert, but;
A runtime error 52 in Basic is a "Bad file name or number" error.
Don't know if it helps, but perhaps it is a clue(?).