onenote 2007 beta will not allow ftp to save

[rkato]

Hi all I get this message when trying to save my one note on my ftp server

This error message is usually associated with an attempt to access an FTP
(File Transfer Protocol) web site through a fire wall/proxy server and the
proxy settings are not set correctly to gain access.
To avoid this error message, change the FTP proxy settings to allow access
to the site.
More information about this error message online.

no proxys or firewalls in place tryed it xp machine and 2003 server same
problem
can login from ftp://ip address in windows no problem
not using ftp proxy
can you please help

 

[Ben M. Schorr - MVP]

Aloha rkato,

What specific steps are you using to save the file to the FTP site? Is this
FTP server internal to your network or off-site?

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[Guy Ueland, MCP]

Hi, Ben:

I am the remote administrator for Robert's site. We have set up an ftp
server for our purposes on Solaris 10. Windows can log in to the ftp site,
but OneNote has a problem in accessing these files. We can save to our hard
drives but OneNote cannot open them. Is this a port error on OneNote's part?

 

[Ben M. Schorr - MVP]

Aloha Guy Ueland, MCP Guy Ueland,,

OneNote should just be using the Windows file system I believe. Can you
save/open documents from Microsoft Word to the same directories you're trying
to use for OneNote?

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[Calipsy]

Same problem here with onentoe and word 2007. I wanted to upload pictures in
my website, but I get the same message as rkato. On the other hand, I can
downlolad and upload files from windows file system.

 

[rkato]

I too can download and upload files via windows file system . but not thru
anyu office products word 2003, I check my ftp proxy and according to ie I am
not running any.check firewall issues can on xp box port 22 is free to go
..also try on 2003 server box same issue and the ftp server is on the same
network .the part I do not understand why does it work in windows file system
no problem

 

[Ben M. Schorr - MVP]

Aloha rkato,

Interesting -- I'm afraid I don't have an immediate answer for you but I'll
look into it.

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[David Rasmussen [MS]]

Working directly against an FTP server in OneNote (and quite likely some
other apps) is not going to work I'm afraid. To give a little detail. Not
all file systems and remote file system protocols are created equal (we
wish! it would make our lives much easier).

When windows is talking to the FTP site (from explorer) it's doing a very
simple transfer of whole file contents, not much sophistication in it. When
OneNote talks to files, for efficiencies sake, we do things like just
updating the range of bytes we need to modify so we don't need to transfer
the bytes for the entire file again. We also take things like write locks
that allow others to read while we're writing (for sharing), and more
specifically we take write locks on ranges of bytes in the file. There's
lots more to this but you get the idea. When apps work with files it's not a
just a simple one time full file transfer. Unfortunately FTP supports none
of these things.

If you have a WebDAV server that supports file locks (this is available in
Windows Server 2003 and you can enable it, it's not on by default I think)
we will work with that over HTTP. Also you can use Sharepoint if you want to
enable that scenario over HTTP. Regular windows file shares are the best of
all, but typically not available through firewalls if that's what you're
trying to achieve.