OneNote 2007 section reverted to old version

[SimonW]

I experienced a problem the other day where I had been working on a section,
and when I then shared it with a colleague, it reverted back to an old
version.

I had previously shared the section before - it seems like the colleagues
version overwrote mine?

Had anyone else experienced this problem?

 

[Patrick Schmid [MVP]]

You shared it with a live sharing session and your colleague has OneNote
2003?

Patrick Schmid [OneNote MVP]
--------------
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[SimonW]

You shared it with a live sharing session and your colleague has OneNote
2003?

No, we both use the 2007 version.

 

[Patrick Schmid [MVP]]

That is extremely odd. What exactly did OneNote tell you about the
section afterwards?

Patrick Schmid [OneNote MVP]
--------------
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***
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[SimonW]

That is extremely odd. What exactly did OneNote tell you about the
section afterwards?

Odd..that's an understatement! A whole day's work wiped in a stroke.
There was no error shown on the section. I did have a look in the cache -
could see some of the missing text - but I don't know how to recover from
there.

I had shared the section before - on more than one occaision had left the
share on but had moved the machine to another location (and IP address).
Also, the other person did send me an invitation to share from their
notebook (in error). Perhaps that had something to do with it?

 

[Patrick Schmid [MVP]]

There is a backup folder for OneNote. As you already found the cache,
look into the Backup folder there.
So let me get this straight...is this a shared notebook (meaning located
on a server)? If it is a shared notebook, did the colleague have the
same notebook open in their OneNote?
If yes, did you use live sharing for a section that was already shared
between the two machines?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
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[SimonW]

There is a backup folder for OneNote. As you already found the cache,

look into the Backup folder there.
So let me get this straight...is this a shared notebook (meaning located
on a server)? If it is a shared notebook, did the colleague have the
same notebook open in their OneNote?

The notebook is on my machine.
To start the share I did
Share -> Live Sharing -> Start Sharing Current Section

If yes, did you use live sharing for a section that was already shared
between the two machines?

No, the section was not already shared (but had previously been).

 

[Patrick Schmid [MVP]]

Are you 100% sure that your colleague doesn't have the notebook open on
his computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
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[SimonW]

Are you 100% sure that your colleague doesn't have the notebook open on
his computer?

He had a cached copy of it, so I am not 100% sure. But it was MY notebook?

 

[Patrick Schmid [MVP]]

What exactly do you mean with cached?

He had a cached copy of it, so I am not 100% sure. But it was MY notebook?

 

[SimonW]

What exactly do you mean with cached?

Well after I closed the shared session, the other use had a version of my
section files

 

[Patrick Schmid [MVP]]

So he initiated a live sharing session with those sections which were
older than what you had?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
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RibbonCustomizer Add-In: http://ribboncustomizer.com
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[Daniel Escapa [MS]]

Also just to add to the mix another question: are you using Windows Offline
files for the folder/notebook in question? Are you running Vista? We have
seen problems like this when you are running Vista and using Windows Offline
files. If you aren't using offline files then nevermind.

OneNote shouldn't lose data like that, not by design in any way shape or
form.

So he initiated a live sharing session with those sections which were
older than what you had?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
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Well after I closed the shared session, the other use had a version of my
section files