Onenote is affecting the running of Internet explorer & outlook?

T

Tostic

I have installed Onenote just recently but it seems to affect the running of
Internet Explorer and Microsoft Outlook. If I remove it, these two programs
work just fine as they did before. Any ideas??
 
T

Tostic

Every time I go onto Internet Explorer or Outlook I get a Microsoft error
message I've sent one for each program back to microsoft after that the
program closes.

In the error Log the following messgae
11 June 2005 - Service Control Manager - The Application Management Service
terminated with the following error:
The specified module could not be found.

Without OneNote in the computer there's no problems, install it and I alway
receive an error message in either one of the two programs, do I need to
ajust something within the office professional 2003 that's installed or do I
need to be more selective when installing onenote.

Many thanks for your assistance in this matter.
 
I

Irina Yatsenko (MS)

Could you please provide the following versioning info?
1. OneNote version (Help/About dialog if installed or version of onenote.exe
on the CD you install from)
2. Office version (Help/About dialog of any app that boots, e.g. Word, or
from the bucket info described below)
3. IE version (Help/About dialog or from the bucket info described below)
4. Windows type/version

It would be great if you could also provide the bucket numbers for the
crashes you've submitted to MS. To get them open Application log in Computer
Management mmc. Locate the error for the crash you've submitted (source =
Microsoft Office 11), next to it there should be an info message saying
something like: "Bucket <number>, bucket table <number>, faulting application
<app name>..." The bucket number is what's needed.

Just in case: MS will have no access to your private data from this bucket.
It only allows to see how the application crashed (callstack dumps, etc...)
 

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