OneNote Mobile will not install on Windows Mobile 2003 SE smartpho

[AVATAVA]

When I try to install OneNote Mobil 2007 to my Windows Mobile 2003 Second
Edition Version 4.21.1088 (Build 14132) Sprint PPC6601 smartphone, I get the
error "OneNote mobile supports all devices running at least Microsoft Windows
Mobile 5 or smartphones running at least Windows Mobile 2003. The connected
device does not meet these requirements"

So what gives, is my phone not a "smartphone" (the box it arrived in says it
is), is the error message incorrect, or is the error thrown out in error?

Anyone have some suggestion? Is it a fact of the carrier locking out
changes? If so, I would expect a different message than what I have. Perhaps
a developer among the group may have some input.

Thanks and best regards,

Bill Laakkonen

 

[Patrick Schmid [MVP]]

Does your phone come with a stylus? That means, can you write on the
screen?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
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***
Customize Office 2007: http://pschmid.net/office2007/customize
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[John Setzer]

I get the same message when I try to install it on my Dell Axim x30. Will it
not work on Pocket PC 2003? Dell won't provide an upgrade to Windows Mobile
5, and I read in the OneNote blog that the beta of OneNote Mobile would
install on Pocket PC 2003.

 

[Patrick Schmid [MVP]]

For a PocketPC, you need Windows Mobile 5. Smartphones only require
Windows Mobile 2003 SE. The dead giveaway whether you have a PocketPC or
not is a stylus. If you have one, then you have a PocketPC.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[AVATAVA]

Does your phone come with a stylus? That means, can you write on the
screen?

Yes, the PPC6600/6601 Pocket PC smartphone does indeed have a stylus. Why
is this pertinent?

 

[Patrick Schmid [MVP]]

There are three different devices: Pocket PCs, Pocket PC Phones and
Smartphones. If you have a stylus, you have a Pocket PC or a Pocket PC
Phone, not a real Smartphone. For a Pocket PC or a Pocket PC Phone, you
need Windows Mobile 5. Only a real Smartphone will work with Windows
Mobil 2003 SE.

Sorry,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[AVATAVA]

Thanks for the help Patrick,

I found a "patcher" utility
http://www.laymanaidsoft.com/onenotemobilepatcher.html

which seems to address this issue but it would be nice to know hear from
Microsoft staffers about this. The presence of a commercially offered "patch"
would indicate there is a definite need expressed by frustrated Office users-
at least the ones who upgraded their 2003 Office suite to 2007.

For the moment it seems an Office 2007 upgrade also may mean a device made
in 2005/6 is required to be replaced for official support. I personally have
5 of these devices and several customers with tens of these so I will not
play up OneNote features to them when they have Windows Mobile 2003 SE
devices. I hope to officially hear this is information is incorrect as I am
looking forward to selling more Office 2007 upgrades in the days ahead...

There are three different devices: Pocket PCs, Pocket PC Phones and
Smartphones. If you have a stylus, you have a Pocket PC or a Pocket PC
Phone, not a real Smartphone. For a Pocket PC or a Pocket PC Phone, you
need Windows Mobile 5. Only a real Smartphone will work with Windows
Mobil 2003 SE.

Sorry,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, the PPC6600/6601 Pocket PC smartphone does indeed have a stylus. Why
is this pertinent?

 

[Patrick Schmid [MVP]]

For the moment it seems an Office 2007 upgrade also may mean a device
made

in 2005/6 is required to be replaced for official support. I personally have
5 of these devices and several customers with tens of these so I will not
play up OneNote features to them when they have Windows Mobile 2003 SE
devices. I hope to officially hear this is information is incorrect as I am
looking forward to selling more Office 2007 upgrades in the days ahead...

See
http://blogs.msdn.com/chris_pratley...2-technical-refresh-now-available.aspx#754978
for the PPC support.
And
http://blogs.msdn.com/chris_pratley/archive/2005/11/21/out-and-about-with-onenote-mobile.aspx
for Smartphones.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

There are three different devices: Pocket PCs, Pocket PC Phones and
Smartphones. If you have a stylus, you have a Pocket PC or a Pocket PC
Phone, not a real Smartphone. For a Pocket PC or a Pocket PC Phone, you
need Windows Mobile 5. Only a real Smartphone will work with Windows
Mobil 2003 SE.

Sorry,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

:

Does your phone come with a stylus? That means, can you write on the
screen?

Yes, the PPC6600/6601 Pocket PC smartphone does indeed have a stylus. Why
is this pertinent?

When I try to install OneNote Mobil 2007 to my Windows Mobile 2003 Second
Edition Version 4.21.1088 (Build 14132) Sprint PPC6601 smartphone, I get the
error "OneNote mobile supports all devices running at least Microsoft Windows
Mobile 5 or smartphones running at least Windows Mobile 2003. The connected
device does not meet these requirements"

So what gives, is my phone not a "smartphone" (the box it arrived in says it
is), is the error message incorrect, or is the error thrown out in error?

Anyone have some suggestion? Is it a fact of the carrier locking out
changes? If so, I would expect a different message than what I have. Perhaps
a developer among the group may have some input.

Thanks and best regards,

Bill Laakkonen