OneNote Trial keeps configuring

[Garysolo]

I downloaded the OneNote trial. When I am in the middle of an Outlook 2003
session, I get a message stating that Windows is configuring One Note. if I
take no action it ultimately requests a restart. If I click cancel it goes
away only to reappear a bit later. Any ideas of the cause??

 

[Irina Yatsenko (MS)]

OneNote and Outlook have some shared components (e.g. MAPI). It might be that
it failed to install and now OneNote tries to reconfigure it but fails over
and over again. To give you a precise answer of what is going on I'd need
verbose MSI logs from the reconfig attempt... but before going down that
road, could you please try the following:
- Shut down all Office apps and instant message programs you have
- From Add/Remove programs repair Office 2003 or whatever suit your
Outlook2003 is included in
- After that repair OneNote 2007
- Reboot the machine

Does OneNote still try to reconfigure?

-Irina

 

[Garysolo]

Hi Irina,
I tried repairing of both Office 2003 and One Note. however, as soon as I
opened Outlook the same thing happenned. Within the next few days Ill be
receiving my paid copy of One Note. Do you think installing that will help?

 

[Erik Sojka (MVP)]

That shouldn't matter. The shared components are the same in the trial
and paid versions. You will likely continue to have this conflict since
you are running different versions of the programs which each try to (re)
install their versions of the shared components.

I'm guessing that Irina will next ask you for some of the information
from the MSI logs...

 

[Irina Yatsenko (MS)]

Yes, there is no difference between trial and official version in which
components they use. If you buy just OneNote then you don't even need to
re-install, just enter the product key from the box to convert the trial into
full build. There is complete feature parity between them.

However if you are considering buying a Professional or Enterprise SKU
(anything that includes Outlook 2007) then you'd need to reinstall and I'd
bet the problem will go away.

For issues like this it's extremely important to make sure that no apps are
holding to the shared component (that's why we ask to close everything,
reboot and close everything that automatically starts up once more and only
then attempt repair).

If you are sure you've done due diligence and not planning to upgrade
Outlook then the only option left is, indeed, collecting an MSI log from you.
To do so please set the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
'Type: Reg_SZ, Value Name: logging, Value Data: Voicewarmup
"logging"= "voicewarmup"
and reboot the machine (killing any running msiexec is actually enough)
Now wait for the problem to repro and let the config to finish up to the
"Restart now point". At this moment a bunch of MSI*.log files will be created
in %temp% folder. Please zip them up and open a but on Connect site with the
zip attached. We'll take a look at the logs and might figure out which
component OneNote is unhappy about.

-Irina

 

[Garysolo]

Thanks Irina. Actually, I am looking at an unopened box containing office
Prefessional. Ill wait to resolve the One Note issue with that installation.
I havent installed yet because there is an editing program that is only MS
Word 2003 enabled thus far that i need. Is there a way to keep Word 2003
after I install Office 2007?

Yes, there is no difference between trial and official version in which
components they use. If you buy just OneNote then you don't even need to
re-install, just enter the product key from the box to convert the trial into
full build. There is complete feature parity between them.

However if you are considering buying a Professional or Enterprise SKU
(anything that includes Outlook 2007) then you'd need to reinstall and I'd
bet the problem will go away.

For issues like this it's extremely important to make sure that no apps are
holding to the shared component (that's why we ask to close everything,
reboot and close everything that automatically starts up once more and only
then attempt repair).

If you are sure you've done due diligence and not planning to upgrade
Outlook then the only option left is, indeed, collecting an MSI log from you.
To do so please set the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
'Type: Reg_SZ, Value Name: logging, Value Data: Voicewarmup
"logging"= "voicewarmup"
and reboot the machine (killing any running msiexec is actually enough)
Now wait for the problem to repro and let the config to finish up to the
"Restart now point". At this moment a bunch of MSI*.log files will be created
in %temp% folder. Please zip them up and open a but on Connect site with the
zip attached. We'll take a look at the logs and might figure out which
component OneNote is unhappy about.

-Irina

That shouldn't matter. The shared components are the same in the trial
and paid versions. You will likely continue to have this conflict since
you are running different versions of the programs which each try to (re)
install their versions of the shared components.

I'm guessing that Irina will next ask you for some of the information
from the MSI logs...

 

[Irina Yatsenko (MS)]

Yes, when installing Pro 2007 instead of pressing big "Upgrade" button (next
screen after EULA) choose "Customize" button. In the screen that follows
check to keep previous version of Word. Word 2007 will become the default
application to open .doc files, etc... and I also don't know how VBA would
work across two version, the scenario of mixing versions is supported but not
recommended by Microsoft.
-Irina

Thanks Irina. Actually, I am looking at an unopened box containing office
Prefessional. Ill wait to resolve the One Note issue with that installation.
I havent installed yet because there is an editing program that is only MS
Word 2003 enabled thus far that i need. Is there a way to keep Word 2003
after I install Office 2007?

Yes, there is no difference between trial and official version in which
components they use. If you buy just OneNote then you don't even need to
re-install, just enter the product key from the box to convert the trial into
full build. There is complete feature parity between them.

However if you are considering buying a Professional or Enterprise SKU
(anything that includes Outlook 2007) then you'd need to reinstall and I'd
bet the problem will go away.

For issues like this it's extremely important to make sure that no apps are
holding to the shared component (that's why we ask to close everything,
reboot and close everything that automatically starts up once more and only
then attempt repair).

If you are sure you've done due diligence and not planning to upgrade
Outlook then the only option left is, indeed, collecting an MSI log from you.
To do so please set the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
'Type: Reg_SZ, Value Name: logging, Value Data: Voicewarmup
"logging"= "voicewarmup"
and reboot the machine (killing any running msiexec is actually enough)
Now wait for the problem to repro and let the config to finish up to the
"Restart now point". At this moment a bunch of MSI*.log files will be created
in %temp% folder. Please zip them up and open a but on Connect site with the
zip attached. We'll take a look at the logs and might figure out which
component OneNote is unhappy about.

-Irina

That shouldn't matter. The shared components are the same in the trial
and paid versions. You will likely continue to have this conflict since
you are running different versions of the programs which each try to (re)
install their versions of the shared components.

I'm guessing that Irina will next ask you for some of the information
from the MSI logs...


Hi Irina,
I tried repairing of both Office 2003 and One Note. however, as soon
as I opened Outlook the same thing happenned. Within the next few days
Ill be receiving my paid copy of One Note. Do you think installing
that will help?

:

OneNote and Outlook have some shared components (e.g. MAPI). It might
be that it failed to install and now OneNote tries to reconfigure it
but fails over and over again. To give you a precise answer of what
is going on I'd need verbose MSI logs from the reconfig attempt...
but before going down that road, could you please try the following:
- Shut down all Office apps and instant message programs you have
- From Add/Remove programs repair Office 2003 or whatever suit your
Outlook2003 is included in
- After that repair OneNote 2007
- Reboot the machine

Does OneNote still try to reconfigure?

-Irina

:

I downloaded the OneNote trial. When I am in the middle of an
Outlook 2003 session, I get a message stating that Windows is
configuring One Note. if I take no action it ultimately requests a
restart. If I click cancel it goes away only to reappear a bit
later. Any ideas of the cause??

 

[Patrick Schmid [MVP]]

The two Word versions will work fine independently of each other (no
issues with VBA e.g.). However, you really don't want to be using both
at the same time. Word 2003 and 2007 (this applies to Access as well,
but not Excel & PPT) fight over who gets the file extensions. Whenever
you switch between the two (meaning the last Word you had open wasn't
the version you are opening then), setup will run for a few mins and
configure itself. Switching between 2003 and 2007 is therefore something
that takes several minutes. I personally have Office 2003 and 2007
installed, but hardly ever open Word 2003, because it is such a pain...
Note that when Word 2003 was the last one you opened (hence the one that
owns the file extension), the "Blog This" feature in OneNote won't be
available. That feature is only available when Word 2007 owns the file
extensions.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, when installing Pro 2007 instead of pressing big "Upgrade" button (next
screen after EULA) choose "Customize" button. In the screen that follows
check to keep previous version of Word. Word 2007 will become the default
application to open .doc files, etc... and I also don't know how VBA would
work across two version, the scenario of mixing versions is supported but not
recommended by Microsoft.
-Irina

Thanks Irina. Actually, I am looking at an unopened box containing office
Prefessional. Ill wait to resolve the One Note issue with that installation.
I havent installed yet because there is an editing program that is only MS
Word 2003 enabled thus far that i need. Is there a way to keep Word 2003
after I install Office 2007?

Yes, there is no difference between trial and official version in which
components they use. If you buy just OneNote then you don't even need to
re-install, just enter the product key from the box to convert the trial into
full build. There is complete feature parity between them.

However if you are considering buying a Professional or Enterprise SKU
(anything that includes Outlook 2007) then you'd need to reinstall and I'd
bet the problem will go away.

For issues like this it's extremely important to make sure that no apps are
holding to the shared component (that's why we ask to close everything,
reboot and close everything that automatically starts up once more and only
then attempt repair).

If you are sure you've done due diligence and not planning to upgrade
Outlook then the only option left is, indeed, collecting an MSI log from you.
To do so please set the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
'Type: Reg_SZ, Value Name: logging, Value Data: Voicewarmup
"logging"= "voicewarmup"
and reboot the machine (killing any running msiexec is actually enough)
Now wait for the problem to repro and let the config to finish up to the
"Restart now point". At this moment a bunch of MSI*.log files will be created
in %temp% folder. Please zip them up and open a but on Connect site with the
zip attached. We'll take a look at the logs and might figure out which
component OneNote is unhappy about.

-Irina

:

That shouldn't matter. The shared components are the same in the trial
and paid versions. You will likely continue to have this conflict since
you are running different versions of the programs which each try to (re)
install their versions of the shared components.

I'm guessing that Irina will next ask you for some of the information
from the MSI logs...


Hi Irina,
I tried repairing of both Office 2003 and One Note. however, as soon
as I opened Outlook the same thing happenned. Within the next few days
Ill be receiving my paid copy of One Note. Do you think installing
that will help?

:

OneNote and Outlook have some shared components (e.g. MAPI). It might
be that it failed to install and now OneNote tries to reconfigure it
but fails over and over again. To give you a precise answer of what
is going on I'd need verbose MSI logs from the reconfig attempt...
but before going down that road, could you please try the following:
- Shut down all Office apps and instant message programs you have
- From Add/Remove programs repair Office 2003 or whatever suit your
Outlook2003 is included in
- After that repair OneNote 2007
- Reboot the machine

Does OneNote still try to reconfigure?

-Irina

:

I downloaded the OneNote trial. When I am in the middle of an
Outlook 2003 session, I get a message stating that Windows is
configuring One Note. if I take no action it ultimately requests a
restart. If I click cancel it goes away only to reappear a bit
later. Any ideas of the cause??

 

[Garysolo]

Thanks. I installed Office 2007 and simply kept Word 2003 and didnt enable
Word 2007. It works great with no interface problems anymore. many thanks for
your help.

The two Word versions will work fine independently of each other (no
issues with VBA e.g.). However, you really don't want to be using both
at the same time. Word 2003 and 2007 (this applies to Access as well,
but not Excel & PPT) fight over who gets the file extensions. Whenever
you switch between the two (meaning the last Word you had open wasn't
the version you are opening then), setup will run for a few mins and
configure itself. Switching between 2003 and 2007 is therefore something
that takes several minutes. I personally have Office 2003 and 2007
installed, but hardly ever open Word 2003, because it is such a pain...
Note that when Word 2003 was the last one you opened (hence the one that
owns the file extension), the "Blog This" feature in OneNote won't be
available. That feature is only available when Word 2007 owns the file
extensions.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, when installing Pro 2007 instead of pressing big "Upgrade" button (next
screen after EULA) choose "Customize" button. In the screen that follows
check to keep previous version of Word. Word 2007 will become the default
application to open .doc files, etc... and I also don't know how VBA would
work across two version, the scenario of mixing versions is supported but not
recommended by Microsoft.
-Irina

Thanks Irina. Actually, I am looking at an unopened box containing office
Prefessional. Ill wait to resolve the One Note issue with that installation.
I havent installed yet because there is an editing program that is only MS
Word 2003 enabled thus far that i need. Is there a way to keep Word 2003
after I install Office 2007?

:

Yes, there is no difference between trial and official version in which
components they use. If you buy just OneNote then you don't even need to
re-install, just enter the product key from the box to convert the trial into
full build. There is complete feature parity between them.

However if you are considering buying a Professional or Enterprise SKU
(anything that includes Outlook 2007) then you'd need to reinstall and I'd
bet the problem will go away.

For issues like this it's extremely important to make sure that no apps are
holding to the shared component (that's why we ask to close everything,
reboot and close everything that automatically starts up once more and only
then attempt repair).

If you are sure you've done due diligence and not planning to upgrade
Outlook then the only option left is, indeed, collecting an MSI log from you.
To do so please set the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
'Type: Reg_SZ, Value Name: logging, Value Data: Voicewarmup
"logging"= "voicewarmup"
and reboot the machine (killing any running msiexec is actually enough)
Now wait for the problem to repro and let the config to finish up to the
"Restart now point". At this moment a bunch of MSI*.log files will be created
in %temp% folder. Please zip them up and open a but on Connect site with the
zip attached. We'll take a look at the logs and might figure out which
component OneNote is unhappy about.

-Irina

:

That shouldn't matter. The shared components are the same in the trial
and paid versions. You will likely continue to have this conflict since
you are running different versions of the programs which each try to (re)
install their versions of the shared components.

I'm guessing that Irina will next ask you for some of the information
from the MSI logs...


Hi Irina,
I tried repairing of both Office 2003 and One Note. however, as soon
as I opened Outlook the same thing happenned. Within the next few days
Ill be receiving my paid copy of One Note. Do you think installing
that will help?

:

OneNote and Outlook have some shared components (e.g. MAPI). It might
be that it failed to install and now OneNote tries to reconfigure it
but fails over and over again. To give you a precise answer of what
is going on I'd need verbose MSI logs from the reconfig attempt...
but before going down that road, could you please try the following:
- Shut down all Office apps and instant message programs you have
- From Add/Remove programs repair Office 2003 or whatever suit your
Outlook2003 is included in
- After that repair OneNote 2007
- Reboot the machine

Does OneNote still try to reconfigure?

-Irina

:

I downloaded the OneNote trial. When I am in the middle of an
Outlook 2003 session, I get a message stating that Windows is
configuring One Note. if I take no action it ultimately requests a
restart. If I click cancel it goes away only to reappear a bit
later. Any ideas of the cause??