Online Access Stopped Retrieving E-mail headers

S

slande

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: pop

Last week Entourage stopped retrieving E-mail headers to the online folders for my POP accounts for which I have selected Online Access (Tools/Accounts/Edit Accounts/Options). In the past, I would click on the online account in the folder list and the E-mail headers would download so that I could determine I I wanted to download the E-mail to the Inbox before deleting. Now I must click Receive the specific POP account, which downloads the entire E-mail into the Inbox and then the E-mail headers appear in the online folder. To my knowledge, Comcast hasn't announced a specific change to the POP accounts. Can I restore the previous functionality? Thanks
 
D

Diane Ross

Last week Entourage stopped retrieving E-mail headers to the online folders
for my POP accounts for which I have selected Online Access
(Tools/Accounts/Edit Accounts/Options). In the past, I would click on the
online account in the folder list and the E-mail headers would download so
that I could determine I I wanted to download the E-mail to the Inbox before
deleting. Now I must click Receive the specific POP account, which downloads
the entire E-mail into the Inbox and then the E-mail headers appear in the
online folder. To my knowledge, Comcast hasn't announced a specific change to
the POP accounts. Can I restore the previous functionality? Thanks

You don't have to use online access to do this. Simply select in your
Account --> Advanced tab to partially download xx KB. If you want the entire
message you simply click on the link. If not, use the nuke messages script.
(Under advanced also check "delete messages from server when they are
deleted from computer")

Nuke Messages: (assign a shortcut for easy use)

<http://www.entourage.mvps.org/downloads/scripts/Nuke.zip>
 

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