Online help not available...

[Bruce Bowler]

Hi,

Just got a new machine, connected via network at work thru a T1 line.
When I check help in excel (or word), it says "unable to connect to
microsoft office online" at the top of the help pane (pain? . I've
followed the instructions on checking the various boxes in the "Microsoft
excel help" window but that doesn't seem to help. I even went so far as
to log out and back in after making the change (even though it's implied
all I have to do is exit/restart excel), but that didn't help.

Any further thoughts?

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+-------------------+---------------------------------------------------+
Bruce Bowler | If you can't get out of it, get into it. -
1.207.633.9600 | Anonymous
(e-mail address removed) |
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[Ken Wright]

Can you get to other sites OK - Proxy server settings perhaps?

 

[Bruce Bowler]

Can you get to other sites OK - Proxy server settings perhaps?

Everything else is OK (web, mail, news, telnet, ssh, etc). No proxy
servers in the picture at all.

--
+-------------------+---------------------------------------------------+
Bruce Bowler | I'd rather have three husbands than one, I should
1.207.633.9600 | have married more. - Ingrid Bergman
(e-mail address removed) |
+-------------------+---------------------------------------------------+

 

[Bruce Bowler]

Everything else is OK (web, mail, news, telnet, ssh, etc). No proxy
servers in the picture at all.

Any other ideas?

Anyone?

--
+-------------------+---------------------------------------------------+
Bruce Bowler | People want economy and they will pay any price to
1.207.633.9600 | get it. - Lee Iacocca
(e-mail address removed) |
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