Online Shopping Payment transactions hang in Internet Explorer SP2

D

David Gradwell

Since installing Windows XP SP2 I have had repeated hangs when using online
shopping web sites (all reputable!) ranging from airlines (e.g.
www.flybmi.com) to cinema or theatre bookings. This seems to be independent
of particular machine (I've tried several) but all are running SP2 on either
Windows XP or Windows Server 2003.

In general the site works well until after pressing submit on the last
screen that takes one's credit card details. Even on the same site,
sometimes the transaction completes (as evidenced by an email received
later), sometimes it fails before completing and occasionally it works as
expected, sending a confirmation message to the Internet Explorer screen.

Since this applies to a range of sites it would appear to be a generic
problem or perhaps related to the same underlying payments engine.

Before installing XP2 all the sites worked fine.
 
C

Carey Frisch [MVP]

For Internet Explorer assistance:

Please visit the Internet Explorer newsgroup experts:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6.browser

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| Since installing Windows XP SP2 I have had repeated hangs when using online
| shopping web sites (all reputable!) ranging from airlines (e.g.
| www.flybmi.com) to cinema or theatre bookings. This seems to be independent
| of particular machine (I've tried several) but all are running SP2 on either
| Windows XP or Windows Server 2003.
|
| In general the site works well until after pressing submit on the last
| screen that takes one's credit card details. Even on the same site,
| sometimes the transaction completes (as evidenced by an email received
| later), sometimes it fails before completing and occasionally it works as
| expected, sending a confirmation message to the Internet Explorer screen.
|
| Since this applies to a range of sites it would appear to be a generic
| problem or perhaps related to the same underlying payments engine.
|
| Before installing XP2 all the sites worked fine.
 
G

Gordon

David Gradwell said:
Since installing Windows XP SP2 I have had repeated hangs when using
online shopping web sites (all reputable!) ranging from airlines (e.g.
www.flybmi.com) to cinema or theatre bookings. This seems to be
independent of particular machine (I've tried several) but all are
running SP2 on either Windows XP or Windows Server 2003.

In general the site works well until after pressing submit on the last
screen that takes one's credit card details. Even on the same site,
sometimes the transaction completes (as evidenced by an email received
later), sometimes it fails before completing and occasionally it
works as expected, sending a confirmation message to the Internet
Explorer screen.

Since this applies to a range of sites it would appear to be a generic
problem or perhaps related to the same underlying payments engine.

Before installing XP2 all the sites worked fine.

Umm what's this got to do with Microsoft /OFFICE/ as in the title of this
group? Try a /WINDOWS/ group.
 

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