Online Support does not connect

B

Bartly

From within Office apps, we cannot connect to Office Online. We can open
office.microsoft .com from IE no problem, but when looking for help or
templates etc. from within any Office application, we cannot connect. There
are no errors, just the message "Not Connected."

I thought it was our firewall configuration (Watchguard) but I monitored the
logs and the connection was okay, no denials. We do not run local firewalls
on our PC's.

Any suggtestions?

Thank you
 

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