OOO Assistant error when trying to set!!

S

StressedOUT

Hi
I am tearing my hair out over this problem I was wondering if someone here
can assist me.

Here is a bit of information
We are running SBS 2003 (Exchange server module is built in)
We are all running Windows XP service 3 with Office 2003 sp2.

Everyone seems okay apart from one user, which just so happens to be a
Manager.

Anyway when he clicks out of office to set up a message before he goes away
from the office he instantly gets the message

"Your autoreply message could not be displayed. The client operation failed."

I click ok and you get into the OOO settings but when you click "I am
currently out of the office" you get
"Some rules have been modified, but have not been saved. do you wish to
discard your changes" I click yes and the user is now set as out of office
but no message is sent to the sender.

I have checked his rules and does not have any setup, I have attempted to
start outlook with the /cleanrules switch and I have also tried reinstalling
office. The problem is really annoying I cant seem to find anything relevant
on the internet.

I did see something on Symantec blocking out of office messages but we are
running Sophos and nobody else seems to have the problem.

This problem also exists when accessing the mail box via OWA!!

Anyone got any ideas

Thanks in advance this has me very confused :(
and the manager goes on holiday tomorrow
cheers
 
S

StressedOUT

Hi NEO
Thanks for your help
I tried the reolution and deleted the relevant items uing the utility.
Unfortunatley as soon as clicked out of office the same "Your autoreply
message could not be displayed. The client operation failed" message was
displayed.

This is really annoying
Any more ideas!
Thanks
 
N

neo [mvp outlook]

Export mailbox contents to PST file. Delete/recreate the mailbox. Import
contents from PST.
 

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