OOO does not send a reply

[Jeff R]

The Out of Office function of Outlook for one user will not send a reply
although it is turned on. We have created a new Outlook profile on the
user's machine, turned off the OOO, changed the verbiage and turned it back
on but it still does not work. We are running Exchange 2003 SP 1. Any ideas
as to what may be causing this issue?

 

[Ben M. Schorr - MVP]

Your Exchange server has to be configured to allow OOO replies to be sent to
the Internet. Have your mail administrator enable that if you really want
to use OOO.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Diane Poremsky [MVP]]

does it work for other users? is the address it's supposed to reply to in or
outside the network?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Jeff R]

Yes, it works for everyone else and has worked for this person in the past.
This is for internal purposes only as we have OOO to the Internet turned off.
Thx.

does it work for other users? is the address it's supposed to reply to in or
outside the network?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

The Out of Office function of Outlook for one user will not send a reply
although it is turned on. We have created a new Outlook profile on the
user's machine, turned off the OOO, changed the verbiage and turned it
back
on but it still does not work. We are running Exchange 2003 SP 1. Any
ideas
as to what may be causing this issue?