OOUTLOOK 2003 Cache Mode

[resteban]

My company just recently enabled cache mode and while all my other folders
are up to date; my Inbox is empty even though is says that all folders are up
to date. I can see my Inbox when using OWA so I know there are items there.
Any suggestions on how I can see them in my Inbox in OUTLOOK?
Thanks in advance

 

[Roady [MVP]]

You could try renaming your ost-file to .old so that the next time Outlook
starts it will recreate the cache.
The best way to go would be to inform your IT-admin about this as well so
they can take a look at this. It could also indicate a more issue with your
mailbox on the server and that they will need to do an integrity check on
their Exchange database.

 

[resteban]

Thanks for the quick response Roady but unfortunately that didn't work. Turns
out it was a bad profle. Deleted my current profile and once I added my
Exchange Servere, it recreated my profile and everything came up in my Inbox
as it should.
Thanks again...

 

[Roady [MVP]]

You're welcome and good to hear you've got it solved!