open attachment - viewing anoher email creates a copy

[gustavhl]

Im using an IMAP account.

When I have an attachment open, and then change emails in outlook to
view another email, Outlook decides to create a second copy of the
email with the open attachment, and "mark for deletion" the first
email. In doing to Outlook locks up as the copy is created and
uploaded to my IMAP server.

Does anyone know how to stop it doing this? Im using Outlook 2003.
Many thanks!!
G.

 

[Diane Poremsky [MVP]]

Don't open an email from within outlook - save it to the hard drive first.
Or get in the habit of closing the attachment before changing messages.
Also, make sure you have all the updates installed.

When you open attachments in Outlook and make changes the attachment is
updated - normally, when you change messages with the attachment open, the
attachment is orphaned in the securetemp folder and changes aren't updated.
When you use IMAP, outlook is creating a new message when it breaks the link
between the message and open attachment. If you close the attachment before
changing messages or folders, outlook deletes the temp copy in the
securetemp folder and saves any changes back to the email's copy.

 

[gustavhl]

Don't open an email from within outlook - save it to the hard drive first.
Or get in the habit of closing the attachment before changing messages.
Also, make sure you have all the updates installed.

When you open attachments in Outlook and make changes the attachment is
updated - normally, when you change messages with the attachment open, the
attachment is orphaned in the securetemp folder and changes aren't updated..
When you use IMAP, outlook is creating a new message when it breaks the link
between the message and open attachment. If you close the attachment before
changing messages or folders, outlook deletes the temp copy in the
securetemp folder and saves any changes back to the email's copy.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Im using an IMAP account.

When I have an attachment open, and then change emails in outlook to
view another email, Outlook decides to create a second copy of the
email with the open attachment, and "mark for deletion" the first
email.  In doing to Outlook locks up as the copy is created and
uploaded to my IMAP server.

Does anyone know how to stop it doing this?  Im using Outlook 2003.
Many thanks!!
G.- Hide quoted text -

- Show quoted text -

Thanks for your message.
However, I was hoping someone might post a solution where I could
change a setting in outlook to stop it from behaving in this rather
unproductive way!
Anyone?

(I note that Outlook 2007 installed on another machine does not behave
like this...)
thanks,
G

 

[Diane Poremsky [MVP]]

there is no setting to change. it should work the same way on both provided
the accounts and the steps you follow are identical on both.

Don't open an email from within outlook - save it to the hard drive
first.
Or get in the habit of closing the attachment before changing messages.
Also, make sure you have all the updates installed.

When you open attachments in Outlook and make changes the attachment is
updated - normally, when you change messages with the attachment open,
the
attachment is orphaned in the securetemp folder and changes aren't
updated.
When you use IMAP, outlook is creating a new message when it breaks the
link
between the message and open attachment. If you close the attachment
before
changing messages or folders, outlook deletes the temp copy in the
securetemp folder and saves any changes back to the email's copy.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Im using an IMAP account.

When I have an attachment open, and then change emails in outlook to
view another email, Outlook decides to create a second copy of the
email with the open attachment, and "mark for deletion" the first
email. In doing to Outlook locks up as the copy is created and
uploaded to my IMAP server.

Does anyone know how to stop it doing this? Im using Outlook 2003.
Many thanks!!
G.- Hide quoted text -

- Show quoted text -

Thanks for your message.
However, I was hoping someone might post a solution where I could
change a setting in outlook to stop it from behaving in this rather
unproductive way!
Anyone?

(I note that Outlook 2007 installed on another machine does not behave
like this...)
thanks,
G

 

[gustavhl]

there is no setting to change.  it should work the same way on both provided
the accounts and the steps you follow are identical on both.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Don't open an email from within outlook - save it to the hard drive
first.
Or get in the habit of closing the attachment before changing messages.
Also, make sure you have all the updates installed.
When you open attachments in Outlook and make changes the attachment is
updated - normally, when you change messages with the attachment open,
the
attachment is orphaned in the securetemp folder and changes aren't
updated.
When you use IMAP, outlook is creating a new message when it breaks the
link
between the message and open attachment. If you close the attachment
before
changing messages or folders, outlook deletes the temp copy in the
securetemp folder and saves any changes back to the email's copy.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Im using an IMAP account.
When I have an attachment open, and then change emails in outlook to
view another email, Outlook decides to create a second copy of the
email with the open attachment, and "mark for deletion" the first
email. In doing to Outlook locks up as the copy is created and
uploaded to my IMAP server.
Does anyone know how to stop it doing this? Im using Outlook 2003.
Many thanks!!
G.- Hide quoted text -
- Show quoted text -

Thanks for your message.
However, I was hoping someone might post a solution where I could
change a setting in outlook to stop it from behaving in this rather
unproductive way!
Anyone?

(I note that Outlook 2007 installed on another machine does not behave
like this...)
thanks,
G- Hide quoted text -

- Show quoted text -

thats interesting.
They certainly dont behave the same, so that means that a difference
in settings DOES provide a change in behaviour! This has given me
hope that a solution can be found!

 

[Diane Poremsky [MVP]]

Do you have the same account configured as IMAP in both? Slight differences
in IMAP servers can affect it.
Are you online in both? Behavior may be different if offline.
Are you clicking save or using autosave (for email) in one and not the
other?

there is no setting to change. it should work the same way on both
provided
the accounts and the steps you follow are identical on both.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Don't open an email from within outlook - save it to the hard drive
first.
Or get in the habit of closing the attachment before changing
messages.
Also, make sure you have all the updates installed.

When you open attachments in Outlook and make changes the attachment
is
updated - normally, when you change messages with the attachment open,
the
attachment is orphaned in the securetemp folder and changes aren't
updated.
When you use IMAP, outlook is creating a new message when it breaks
the
link
between the message and open attachment. If you close the attachment
before
changing messages or folders, outlook deletes the temp copy in the
securetemp folder and saves any changes back to the email's copy.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Im using an IMAP account.

When I have an attachment open, and then change emails in outlook to
view another email, Outlook decides to create a second copy of the
email with the open attachment, and "mark for deletion" the first
email. In doing to Outlook locks up as the copy is created and
uploaded to my IMAP server.

Does anyone know how to stop it doing this? Im using Outlook 2003.
Many thanks!!
G.- Hide quoted text -

- Show quoted text -

Thanks for your message.
However, I was hoping someone might post a solution where I could
change a setting in outlook to stop it from behaving in this rather
unproductive way!
Anyone?

(I note that Outlook 2007 installed on another machine does not behave
like this...)
thanks,
G- Hide quoted text -

- Show quoted text -

thats interesting.
They certainly dont behave the same, so that means that a difference
in settings DOES provide a change in behaviour! This has given me
hope that a solution can be found!