M
Martha D
Please help. I logged on today and my "open" command no longer works. I
click on it and the list of files appears. . . I click on a folder or
document and the hour glass pops up. .. and eventually the program is noted
as Not Responding. The only way to get out of the problem is to end the
program.
I have done this numerous times, have tried installing updates, have
rebooted computer repeatedly, but problem remains. I think - but am not
certain -- that the problem appeared after an automatic update done yesterday
(April 18).
Related note . following a previous update, the "close document" option on
my Word file list has disappeared. . . but I have been getting around it by
using the "X" close file feature. Could this be related. Please help.
click on it and the list of files appears. . . I click on a folder or
document and the hour glass pops up. .. and eventually the program is noted
as Not Responding. The only way to get out of the problem is to end the
program.
I have done this numerous times, have tried installing updates, have
rebooted computer repeatedly, but problem remains. I think - but am not
certain -- that the problem appeared after an automatic update done yesterday
(April 18).
Related note . following a previous update, the "close document" option on
my Word file list has disappeared. . . but I have been getting around it by
using the "X" close file feature. Could this be related. Please help.