Open Dialog box hangs word

L

Lester Edwards

I upgraded a pc from Win NT to 2000 Pro. It already had
Office XP on the machine. Now everytime the user opens
the Open Dialog box and selects the Look In drop down word
closes.

Any help would be greatly appreciated. User getting
fustrated. I tried re-installing to no avail.

Lester Edwards
Systems Admin
ProSys
 
S

Suzanne S. Barnhill

See "OFF97: IPF in Kernel32.dll Clicking "Look In" in Open Dialog Box" at
http://support.microsoft.com/?kbid=182475. Although the article is for
Office 97, I believe the same applies in later versions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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