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David_Kudler
I tried asking about this over on the Apple boards, but no answers so far, so I'll try here.
I'm running OSX Server 10.4.11 (none of the other workstations are affected, so my assumption has been that this isn't a problem with the server software itself) on a MacPro 2 x 2.6GHz with 4GB of RAM. It's one of four workstations (not including laptops) in our small office network.
Here's the problem. Whenever I open Word (11.3.8) or Excel (11.3.7) and try to open a document (whether by selecting Open from the File menu, clicking on the button in the toolbar, or simply starting the application up from scratch), instead of the lovely Open dialog popping up, I get the Spinning Ball of Doom. Then the entire system hangs—I can click on other visible applications and the menu bar changes, but those apps are hung too; I can't access any of the menus, the Dock is inaccessible, and attempting to force quit from the keyboard does nothing. And, of course, because this is the server for our small office network, the entire network comes crashing down.
I've reinstalled Office. I trashed the preference and cache files (though the problem pops up no matter what user or group I'm logged in on—and it doesn't affect any of the workstations other than the server, so I don't think it's a preferences problem; still, better safe than sorry). I ran Disk Utility and fixed permissions. No go. Help!
Again, I am fairly sure that this has something to do with Office's proprietary Open dialog box (ETA: or perhaps not—see below), because I can fire up Word and—if I've done so by double-clicking on a document in the Finder rather then on the application icon—edit and even save. I can open documents in non-MS applications just fine. (And, as I said, I can open and save Office documents on the other computers on the network.) But open a doc in Word or Excel (or, presumably, PowerPoint), and boom—everything comes crashing down.
ETA: I am able to open the Office Project Launcher application with no problems. So I'm really stumped.
Anyone have any ideas???
I'm running OSX Server 10.4.11 (none of the other workstations are affected, so my assumption has been that this isn't a problem with the server software itself) on a MacPro 2 x 2.6GHz with 4GB of RAM. It's one of four workstations (not including laptops) in our small office network.
Here's the problem. Whenever I open Word (11.3.8) or Excel (11.3.7) and try to open a document (whether by selecting Open from the File menu, clicking on the button in the toolbar, or simply starting the application up from scratch), instead of the lovely Open dialog popping up, I get the Spinning Ball of Doom. Then the entire system hangs—I can click on other visible applications and the menu bar changes, but those apps are hung too; I can't access any of the menus, the Dock is inaccessible, and attempting to force quit from the keyboard does nothing. And, of course, because this is the server for our small office network, the entire network comes crashing down.
I've reinstalled Office. I trashed the preference and cache files (though the problem pops up no matter what user or group I'm logged in on—and it doesn't affect any of the workstations other than the server, so I don't think it's a preferences problem; still, better safe than sorry). I ran Disk Utility and fixed permissions. No go. Help!
Again, I am fairly sure that this has something to do with Office's proprietary Open dialog box (ETA: or perhaps not—see below), because I can fire up Word and—if I've done so by double-clicking on a document in the Finder rather then on the application icon—edit and even save. I can open documents in non-MS applications just fine. (And, as I said, I can open and save Office documents on the other computers on the network.) But open a doc in Word or Excel (or, presumably, PowerPoint), and boom—everything comes crashing down.
ETA: I am able to open the Office Project Launcher application with no problems. So I'm really stumped.
Anyone have any ideas???