open encrypted word 2003 file with word 2007

K

Keri

Word 2007 will not let me open Word 2003 files that are encrypted. Does
anyone know how to fix this?
 
T

Tony Jollans

What version of Word 2007? There were some issues with SP2 (and/or a
security patch) but I can't recall the details off the top of my head. There
was a hotfix which caused more problems, and ultimately another hotfix -
number 970924.

If this isn't your situation (and I'm not sure even this affected encrypted
2003 format documents), I have not heard of anything else. Are you sure you
have the correct password?
 

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