Open Excel problem

[DaveR]

Hi All,
I have had Office 2003 Pro on my Computer since day 1 with no problems what
ever.
But, today I tried to open Excel and got an installation type box. Tries to
configure it, but suddenly gets a "fatal error during installation" message.
I have been using Excel for sometime now and have no idea why it would have
started doing this.
I have tried to repair it and in the end even a reinstall Still comes up
with install problem. I've even tried to uninstall Excel but still get the
installation error message. I reckon without trying, that even a complete
Office uninstall / Reinstall would have trouble, but would not want to do
this if I can help it.
Has anybody got any idea's???????????
Dave

 

[Mary Sauer]

Excel Unexpectedly Goes into Setup Detect and Repair
http://support.microsoft.com/default.aspx?scid=kb;en-us;289284&Product=xl2003

 

[DaveR]

Hi Mary.
Thanks for the reply, But unfortunately this does not fix the problem. It
will start the detect and repair cycle and do whatever it does and I can use
Excel afterwards. This works with or without the Office Installation Cd
being in the
CR-Rom. The next time I want to use Excel, It does it all over again. It
wouldn't open at all using the Shortcut in the Programs list, so am using a
Shortcut I got from Right clicking the EXE file in the Office directory.
I have tried the reinstall from the CD and from Add/Remove but get
Installation errors.
Looks as if I'm going to have to completely uninstall/reinstall if I can't
get an answer.If I have to do this will I have to Activate the program again
and reinstall all my email settings etc etc, or does it leave all those in
the directory.
Regards Dave

 

[DaveR]

Hi,
Don't worry about saving the settings in Office question,I've found out how
to do that.
I've also done a pretty thorough check using Google re the repair option,
but no luck as yet. Getting a hint of the problem being the Microsoft
Installer program.
I'm using XP Pro as my OS, just incase you need to know.
Dave

 

[Courtney]

Try this: Move the files in the X:\Program Files\Microsoft
Office\OFFICE11\XLSTART directory to another directory, then start Excel. If
it starts up normally, the problem is one of your add-ins (that you just
moved).

courtney sends....

 

[DaveR]

Hi Courtney.
Good idea, but I don't have that directory in my office11 Folder. Ran a
search, but no XLstart listed anywhere.
Thanks for trying.
Dave