B
Barry Watzman
My system has developed a number of problems in the past 3 weeks. I've
done extensive virus and spyware scans, and find no infection or malware
of any kind. Everything is fully updated (XP Pro and Office 2003). As
far as I know the system is clean, but ....
Here are the problems:
1. The open file dialogue no longer works in any Microsoft Office
applications. Attempting to use it (File/Open) hangs the office
application and I have to shut it down. I can open any file I want by
double-clicking it in explorer or my computer, and the application works
fine. But if I do File/Open, the cursor changes to an hourglass, the
dialogue box never comes up and the only thing I can do is shut down the
office application. (The computer and other apps do not hang).
2. IE is also broken. No matter what URL I put in, I get "done"
immediately and nothing ever happens. I'm browsing with Netscape. I
was, however, able to use Windows update.
3. If I open a blank document in Word, the cursor is positioned at the
very, very top of the page, as if top margin = zero. But if I do a
"view heater/footer" and then close the header/footer dialogue, the
cursor is in it's proper position based on the margin settings.
I'm suspicious that these may be related. Anyone have any ideas?
Thanks,
Barry Watzman
(e-mail address removed)
done extensive virus and spyware scans, and find no infection or malware
of any kind. Everything is fully updated (XP Pro and Office 2003). As
far as I know the system is clean, but ....
Here are the problems:
1. The open file dialogue no longer works in any Microsoft Office
applications. Attempting to use it (File/Open) hangs the office
application and I have to shut it down. I can open any file I want by
double-clicking it in explorer or my computer, and the application works
fine. But if I do File/Open, the cursor changes to an hourglass, the
dialogue box never comes up and the only thing I can do is shut down the
office application. (The computer and other apps do not hang).
2. IE is also broken. No matter what URL I put in, I get "done"
immediately and nothing ever happens. I'm browsing with Netscape. I
was, however, able to use Windows update.
3. If I open a blank document in Word, the cursor is positioned at the
very, very top of the page, as if top margin = zero. But if I do a
"view heater/footer" and then close the header/footer dialogue, the
cursor is in it's proper position based on the margin settings.
I'm suspicious that these may be related. Anyone have any ideas?
Thanks,
Barry Watzman
(e-mail address removed)