open pst file

[Ute]

Problem: PC was reformatted. Outlook Express Folders were saved in pst file
and placed into "My Documents". Please ... step by step, how do I get them
back? I have been working on this for 8 days and going crazy!! I see the file
in 'my documents' ... What do I do with it now????

 

[DL]

Outlook Express doesnt use a pst file Outlook does
http://www.howto-outlook.com/howto/backupandrestore.htm

 

[Ute]

Thank you, the side explains things well ... however, I do fine all the way
to step 5 in Recovery/Inport. "Select Folder to import from" ???? The Box
shows 'Recovered Personal Folder" and a folder with the same name appears in
the drop box of Outlook Today. But when I push 'finish' the folder
disappears. I have tried countless times ... to the same results. Forever
grateful for any more ideas!!!
Ute

 

[DL]

Dont Import; Within OL File>Open>Data File and browse to the location (My
Documents I believe you said)

 

[Ute]

Thank you so much ... finally, finally the pst. file made it into the
recovery folder. Next problem, ... it displays: "Unable to display the
folder. The requested information store could not be found in the active
profile." ... Once again, what does this mean? Thank you for your patience!!!

 

[DL]

Recovery folder?
Did you, within OL , File>Open>Data File and browse to location?
If you did the above and it doesnt open/gives an err msg then whatever
process you used to backup/copy the pst may have corrupted it.
You can try and run the repair tool, scanpst.exe, on the pst and see if it
can repair.
http://www.howto-outlook.com/howto/backupandrestore.htm for more info