Open Questions

[David Thielen]

Hi;

I just wanted to list the open questions I have to make sure they are still
on someone's list at MS:

1. A work-around for the Find.Execute bug I uploaded to Peter Huang.

2. A reasonable approach for handling install when the Office 2003 PIAs
might have been set to load on first use - but might not. (ie, not telling
users if the add-in doesn't start, then re-run Office install.)

3. How to create the Office 2000 PIAs.

4. How to register the shim on Office 2002 and Office 2000.

 

[John]

Hi, Dave

I searched for your posts this week and the only topic I found unanswered
was "Allow add-in installers to include the Office 2003 PIAs" in
microsoft.public.office.setup. This is not a managed newsgroup, so there
is no response commitment.

You had a post entitled "Have it not sign interops" in
microsoft.public.vsnet.ide which Rhett indicated he was responding to in
"Not resigning interops"

This is something you should use the feedback alias for. It's not
technical and of minimal interest to the community. It would help if you
provided the subject line, since your questions are often closely related.

HTH,

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| From: "=?Utf-8?B?RGF2aWQgVGhpZWxlbg==?=" <[email protected]>
| Subject: Open Questions
| Date: Thu, 18 Nov 2004 19:45:02 -0800
| X-Tomcat-NG: microsoft.public.office.developer.com.add_ins
|
| Hi;
|
| I just wanted to list the open questions I have to make sure they are
still
| on someone's list at MS:
|
| 1. A work-around for the Find.Execute bug I uploaded to Peter Huang.
|
| 2. A reasonable approach for handling install when the Office 2003 PIAs
| might have been set to load on first use - but might not. (ie, not
telling
| users if the add-in doesn't start, then re-run Office install.)
|
| 3. How to create the Office 2000 PIAs.
|
| 4. How to register the shim on Office 2002 and Office 2000.
|
| --
| thanks - dave
|

 

[David Thielen]

Hi;

Sorry - microsoft.public.office.developer.com.add_ins is on the list of
managed newsgroups at http://msdn.microsoft.com/newsgroups/managed so I
assumed it was a managed newsgroup. Or did you mean
microsoft.public.office.setup is not a managed newsgroup?

On the open items:

1. Peter Huang emailed me (not posted) that it had reported the reproducable
bug I sent him to the Word group and he is waiting for an answer from them.

2. Yes this has been answered. But it's a horrible and unnecessary
restriction. And I would bet money that if Microsoft ships an add-in, they
will have the 2003 PIAs in their installer to avoid this catch 22. (I
understand that sometimes the best alternative available sucks. But in this
case there is a very good alternative and all it requires is someone in your
group pointing out this catch 22 to the Word group so they then ok
redistributing the 2003 PIAs.)

3. topic is 1 below this in my view of the NG using Microsoft's web viewer.
Titled "How do I build Word 2000 PIAs?" It has been less than 48 hours on
this post.

4. This is solved - but please take a look at my post with the solution.
This info really needs to be added to the KB article about the shim. (And to
my point that MS would include the 2003 PIAs in an add-in installer, Office
2003 installs msvcr71.dll in system32 even though the license for this
requires it be installed locally with an app.)

thanks - dave

 

[David Thielen]

ps - I want to say that the help from Microsoft on this NG has been really
really good. And the few things I find frustrating (like the PIA
redistribution restriction) have absolutely nothing to do with the support
team here.

So thank you for doing a really good job.

- dave

 

[John]

Hi, Dave

Clarification: microsoft.public.office.setup is not a managed newsgroup,
so you will need to repost "Allow add-in installers to include the Office
2003 PIAs"

1. I need the subject of the post to track it down. Peter's offline until
tonight, so I can't ask him. Since it is a confirmed bug, you can request
a hot fix be created. I have not done so with Word, but the process can
get pretty involved for vstudio.

2. I need the subject of the post.

3. Found it. Posted at 7PM PST Thursday. I would expect you to see a
response Monday morning unless they have to escalate.

4. Is this "add-in shim won't register on Word 2002"? If so, make it
clear to Felix that you think a KB is appropriate. He should be able to
get the content folks involved.

HTH,

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| From: "=?Utf-8?B?RGF2aWQgVGhpZWxlbg==?=" <[email protected]>
|| Subject: RE: Open Questions
| Date: Fri, 19 Nov 2004 08:21:03 -0800
| X-Tomcat-NG: microsoft.public.office.developer.com.add_ins
|
| Hi;
|
| Sorry - microsoft.public.office.developer.com.add_ins is on the list of
| managed newsgroups at http://msdn.microsoft.com/newsgroups/managed so I
| assumed it was a managed newsgroup. Or did you mean
| microsoft.public.office.setup is not a managed newsgroup?
|
| On the open items:
|
| 1. Peter Huang emailed me (not posted) that it had reported the
reproducable
| bug I sent him to the Word group and he is waiting for an answer from
them.
|
| 2. Yes this has been answered. But it's a horrible and unnecessary
| restriction. And I would bet money that if Microsoft ships an add-in,
they
| will have the 2003 PIAs in their installer to avoid this catch 22. (I
| understand that sometimes the best alternative available sucks. But in
this
| case there is a very good alternative and all it requires is someone in
your
| group pointing out this catch 22 to the Word group so they then ok
| redistributing the 2003 PIAs.)
|
| 3. topic is 1 below this in my view of the NG using Microsoft's web
viewer.
| Titled "How do I build Word 2000 PIAs?" It has been less than 48 hours on
| this post.
|
| 4. This is solved - but please take a look at my post with the solution.
| This info really needs to be added to the KB article about the shim. (And
to
| my point that MS would include the 2003 PIAs in an add-in installer,
Office
| 2003 installs msvcr71.dll in system32 even though the license for this
| requires it be installed locally with an app.)
|
| thanks - dave

 

[David Thielen]

Hi;

1. I can wait on Peter for this. And I don't want a hot-fix, just a
suggested work-around as I want my add-in to work on all versions of Word
2000/XP/2003. I figure once they identify the bug, they can give me a
work-around that works 100% on existing systems (I hope).

2. How to test for Word 2003 PIAs during install

3. yes - thanks

4. did that.

thanks - dave

 

[John]

Hi, Dave

I think that we've got it all down now. If not, please let me know.

Thanks,

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| From: "=?Utf-8?B?RGF2aWQgVGhpZWxlbg==?=" <[email protected]>
| Subject: RE: Open Questions
| Date: Fri, 19 Nov 2004 13:59:01 -0800
| X-Tomcat-NG: microsoft.public.office.developer.com.add_ins
|
| Hi;
|
| 1. I can wait on Peter for this. And I don't want a hot-fix, just a
| suggested work-around as I want my add-in to work on all versions of Word
| 2000/XP/2003. I figure once they identify the bug, they can give me a
| work-around that works 100% on existing systems (I hope).
|
| 2. How to test for Word 2003 PIAs during install
|
| 3. yes - thanks
|
| 4. did that.
|
| thanks - dave
|
|
| ""John"" wrote:
|
| > Hi, Dave
| >
| > Clarification: microsoft.public.office.setup is not a managed
newsgroup,
| > so you will need to repost "Allow add-in installers to include the
Office
| > 2003 PIAs"
| >
| > 1. I need the subject of the post to track it down. Peter's offline
until
| > tonight, so I can't ask him. Since it is a confirmed bug, you can
request
| > a hot fix be created. I have not done so with Word, but the process
can
| > get pretty involved for vstudio.
| >
| > 2. I need the subject of the post.
| >
| > 3. Found it. Posted at 7PM PST Thursday. I would expect you to see a
| > response Monday morning unless they have to escalate.
| >
| > 4. Is this "add-in shim won't register on Word 2002"? If so, make it
| > clear to Felix that you think a KB is appropriate. He should be able
to
| > get the content folks involved.
| >
| > HTH,
| >
| > John Eikanger
| > Microsoft Developer Support
| >
| > This posting is provided “AS IS†with no warranties, and confers no
rights.

 

[Peter Huang]

Hi

Comments in line.
Also I think if you have any concern on this issues I think you may try to
add in the original thread and we will follow up.


Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------

Thread-Topic: Open Questions
thread-index: AcTN6iaxfjfI/fqpRWeSzLVXf8d28A==
X-WBNR-Posting-Host: 199.45.247.98
From: "=?Utf-8?B?RGF2aWQgVGhpZWxlbg==?=" <[email protected]>
Subject: Open Questions
Date: Thu, 18 Nov 2004 19:45:02 -0800
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Xref: cpmsftngxa10.phx.gbl microsoft.public.office.developer.com.add_ins:7271
X-Tomcat-NG: microsoft.public.office.developer.com.add_ins

Hi;

I just wanted to list the open questions I have to make sure they are still
on someone's list at MS:

1. A work-around for the Find.Execute bug I uploaded to Peter Huang.

So far we have no workaround for this issue, so if you are critical for
this issue you may try to contact MSPSS for a hotfix which is free of
charge.

2. A reasonable approach for handling install when the Office 2003 PIAs
might have been set to load on first use - but might not. (ie, not telling
users if the add-in doesn't start, then re-run Office install.)

For this issue contact MSPSS would be a better approach to do that.

3. How to create the Office 2000 PIAs.

I have replied in that thread.
How do I build Word 2000 PIAs?

4. How to register the shim on Office 2002 and Office 2000.

Thanks for your feedback, we have replied to you.

 

[David Thielen]

Hi;

Thanks for answering - my replies:

1. I absolutely don't want a hot fix, I just want a work-around that will
always work. (Not all customers will install a hot-fix so that doesn't help
me.) How can I get an answer for a work-around?

2. Ok - will ask them.

3. Yes - I have posted a follow-up question.

4. Yes solved.

thanks - dave

Hi

Comments in line.
Also I think if you have any concern on this issues I think you may try to
add in the original thread and we will follow up.


Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------

Thread-Topic: Open Questions
thread-index: AcTN6iaxfjfI/fqpRWeSzLVXf8d28A==
X-WBNR-Posting-Host: 199.45.247.98
From: "=?Utf-8?B?RGF2aWQgVGhpZWxlbg==?=" <[email protected]>
Subject: Open Questions
Date: Thu, 18 Nov 2004 19:45:02 -0800
Lines: 17
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.office.developer.com.add_ins
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: cpmsftngxa10.phx.gbl microsoft.public.office.developer.com.add_ins:7271
X-Tomcat-NG: microsoft.public.office.developer.com.add_ins

Hi;

I just wanted to list the open questions I have to make sure they are still
on someone's list at MS:

1. A work-around for the Find.Execute bug I uploaded to Peter Huang.

So far we have no workaround for this issue, so if you are critical for
this issue you may try to contact MSPSS for a hotfix which is free of
charge.

2. A reasonable approach for handling install when the Office 2003 PIAs
might have been set to load on first use - but might not. (ie, not telling
users if the add-in doesn't start, then re-run Office install.)

For this issue contact MSPSS would be a better approach to do that.

3. How to create the Office 2000 PIAs.

I have replied in that thread.
How do I build Word 2000 PIAs?

4. How to register the shim on Office 2002 and Office 2000.

Thanks for your feedback, we have replied to you.

 

[Peter Huang]

Hi David,

For the problem about Find, I will keep trying to find if there is such
workaround.
I will give you a update ASAP.

Thanks.

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Yan-Hong Huang[MSFT]]

Hi David,

For item 1, do you mean this issue?

Subject: Bug Report Range.Find.Execute sometimes does not work.
Date: Sun, 24 Oct 2004 16:07:01 -0700
Newsgroups: microsoft.public.office.developer.com.add_ins

From the logs of it, I can see that you tried to create a C# program to
reproduce it and sent to Peter. However, it seems that we didn't receive
your sample yet. So we didn't repro the problem.

Could you please zip the repro package and send to Peter again? Please feel
free to cc me at the same time. After we reproduce it, we will contact
supporting team to see whether there is any workaround on it. A hotfix
should be the final way on the issue.

For other items, please reply on those issues. This is to make sure that
the responders can better track the problem.

Thanks very much for your understanding.

Best regards,
Yanhong Huang
Microsoft Community Support

Get Secure! ¨C www.microsoft.com/security
Register to Access MSDN Managed Newsgroups!
-http://support.microsoft.com/default.aspx?scid=/servicedesks/msdn/nospam.as
p&SD=msdn

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[David Thielen]

Hi;

Subsequent to that email I did send Peter a sample that reproduces the error.

thanks - dave

 

[Peter Huang]

Hi

I am sorry so far we do have no workaround for this issue. If you do not
want the hotfix, I think you would have to wait for the next version of
office, our dev team is planning to fix the problem but I can not guarantee.

Thanks for your understanding!

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[David Thielen]

Hi;

I don't think you understand. I need a work-around because my add-in needs
to work with Word 2000/2002/2003 so I need to know how to work around this
bug for existing versions.

If this is corrected in a hot-fix tomorrow, I still need the work-around for
people using older versions.

Can't you ask the word team for a work-around? If they know what is causing
the bug, then they can figure out how to avoid it.

thanks - dave

 

[Peter Huang [MSFT]]

Hi David,

I understand your concern that you hope your program will run on the
current Word version and it is hard to require every end-user to patch the
hotfix.
I have reported the issue to our dev team and they have confirmed this is a
bug.
Unfortunately, it seems that there is no easy workaround on it yet. To
further troubleshooting the problem, I highly recommend you contact our
support Team via the MSPSS (http://support.microsoft.com) to see if there
are any other options to workaround it.

Here is the bug title you may forward it together with the reproduce sample
and the steps to our support team. Since this has been confirmed as a bug,
the service request is free for you.

OffBug 13792 - Word 11: Range.Find will not work all the time

Sorry for any inconvenience that it brought to you and your team.
Thanks very much for your understanding.

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.