Open Shared Contacts - seeing other address books.

[grahampm]

Running Outlook 2003 via Citrix. In Contacts Open Shared Address Books. Only
see Contacts in main Contacts folder. Have created other folders and Shared
via Properties. Users can only see main Contacts folders not other address
books. E.g. User has golf club contacts address book and shares with others.
PS we are not using Public Folders

 

[Sue Mosher [MVP-Outlook]]

To provide access to a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54