Open Slow on Words

[RayRogers]

Hello,

I have some single page documents take 2-3 min to open. I found out on the
bottom of the word page - it's showing "contacting \\server\xx...". Looks
like to it is trying to contact that non-existance server. And that server
had been retired. There is no hyperlink or UNC path on document - I looked
from top to bottom of that page. I setup a computer using retired server name
that document is trying to contact, document opened in 2 seconds. Is there
away or fix to make those documents not to contact the server which is not
existed any more?
Thanks for the help!

 

[Graham Mayor]

The documents are almost certainly looking for the attached template on the
old server. If you re-attach the template (tools > templates and add-ins -
or in Word 2007 Developer Tab > Document Template) once the document is
opened, it should open normally next time.

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Graham Mayor - Word MVP


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