open up default mail folder

K

kulwant

Hello, I am not able to get into my MS Outlook. I have tried reinstalling
it, but that is not working. I keep getting a message that says "unable to
open your mail default folders" it also tells me to click on the mail icon in
MS Outlook. The problem is that while that message is up, I cannot click on
the Mail icon. But if I click "ok" to make the message go away, MS Outlook
closes and I everytime I open it I keep getting back to the message that says
to click to click on the mail icon. I am not sure what to do. Please help.
 
J

Judy Johnson

kulwant said:
Hello, I am not able to get into my MS Outlook. I have tried reinstalling
it, but that is not working. I keep getting a message that says "unable to
open your mail default folders" it also tells me to click on the mail icon in
MS Outlook. The problem is that while that message is up, I cannot click on
the Mail icon. But if I click "ok" to make the message go away, MS Outlook
closes and I everytime I open it I keep getting back to the message that says
to click to click on the mail icon. I am not sure what to do. Please help.
 
J

Judy Johnson

Hi, I'm having the same problem "kulwant" is having. Please help us.
Thank you.
 
M

Milly Staples [MVP - Outlook]

Create a new mail profile here: Control Panel->Mail Icon->Profiles->Add.

This is, of course, presuming you are using Outlook 2002 or 2003, neither of
you stated your version.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, kulwant asked:

| Hello, I am not able to get into my MS Outlook. I have tried
| reinstalling it, but that is not working. I keep getting a message
| that says "unable to open your mail default folders" it also tells me
| to click on the mail icon in MS Outlook. The problem is that while
| that message is up, I cannot click on the Mail icon. But if I click
| "ok" to make the message go away, MS Outlook closes and I everytime I
| open it I keep getting back to the message that says to click to
| click on the mail icon. I am not sure what to do. Please help.
 
E

ehummer

--
EH


kulwant said:
Thanks!

Milly Staples said:
Create a new mail profile here: Control Panel->Mail Icon->Profiles->Add.

This is, of course, presuming you are using Outlook 2002 or 2003, neither of
you stated your version.


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, kulwant asked:

| Hello, I am not able to get into my MS Outlook. I have tried
| reinstalling it, but that is not working. I keep getting a message
| that says "unable to open your mail default folders" it also tells me
| to click on the mail icon in MS Outlook. The problem is that while
| that message is up, I cannot click on the Mail icon. But if I click
| "ok" to make the message go away, MS Outlook closes and I everytime I
| open it I keep getting back to the message that says to click to
| click on the mail icon. I am not sure what to do. Please help.
 

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