OK then: It's time to take the Big Stick to it:
When you installed Word 2008, it imported some settings from Word 2004, and
I wish it hadn't, because that's what is causing this problem.
Please:
1) Quit all Microsoft applications.
2) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.
3) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/
4) If the following files exist, Remove or rename them:
~/Library/Preferences/Microsoft/Word Settings (10)
~/Library/Preferences/Microsoft/Word Settings (11)
User/Library/Preferences/com.Microsoft.Word.plist
User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)
5) Now re-start Word 2008 and it should be OK.
I know you've done some of this before: you need to do it all again in this
specific sequence. The files you are removing cross-infect each other.
Be thorough with this, if you leave any of these files behind Word 2008 will
find them and won't replace them. Do it right and Word will construct a
new, clean, set of preferences and everything should now work.
Hope this helps
Stubborn indeed. This problem IS going to be solved. OK.
1. Launched Word (opened in Notebook layout). Closed the document it created.
2. Went to File>Project Gallery -Word Document. Opened this. It opened in
Notebook layout. The File menus displayed New Blank Notebook Document.
3. Closed the document.
4. Went to File>Project Gallery - Normal.dot document. This gave me a
document in Normal view. Typed something and saved to Desktop.
5. Quit Word then launched. New blank document in Notebook layout appeared.
What next?
Cheers
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:
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