Opening Office ( Word, Excel, etc) Documents are very slow by double-clicking

[dawaves]

If I double-click on an Office file, it takes about 30+ sec to finally
open.

If I open a blank office file, go to File -> Open and point it to the
same file, it opens super fast.

Any ideas?

I deleted all network printers, disabled all startup services, I tried
renaming all "Normal.dot" files to "Normal.old", I tried deleting all
"Normal.dot" files, network is running great.

I don't get it. Any ideas would be helpful.

thanks!

 

[John]

Same problem here. Seems there's a problem with office that develops
over time. When I open the same file with a different logon, same
computer, same files, no problem the files open fine. To get around
this, I created a new profile but, on a domain, it's not the best
thing to do. Any idea of a user cache that needs to be cleaned out?

TIA

John

If I double-click on an Office file, it takes about 30+ sec to finally
open.

If I open a blank office file, go to File -> Open and point it to the
same file, it opens super fast.

Any ideas?

I deleted all network printers, disabled all startup services, I tried
renaming all "Normal.dot" files to "Normal.old", I tried deleting all
"Normal.dot" files, network is running great.

I don't get it. Any ideas would be helpful.

thanks!

The more I know, the more I know - I don't know.

 

[lantonioli]

Same problem here. Seems there's a problem with office that develops
over time. When I open the same file with a different logon, same
computer, same files, no problem the files open fine. To get around
this, I created a new profile but, on a domain, it's not the best
thing to do. Any idea of a user cache that needs to be cleaned out?

TIA

John




The more I know, the more I know - I don't know.

I have pretty much the same problem. I've tried reinstalling MS Office, no
good. If I delete the HKCU\Software\Microsoft\Office\10.0 key and restart
Word it initializes, then I close Word and double click on a Word file in
Explorer, it's very fast. But if I then logoff, log back on and try again,
the problem is still there. Something happens to the above registry key on
logging off. Similarly if I create a new user, it's fine on first login but
on subsequent logins the problem occurs again. I'm using XP SP2, MSO-SP3, all
latest Win & Office updates. Any help is greatly appreciated.

 

[krixxie]

Hi,

I have the same problem, but in my case the file do open very slowly
also on another user on my system.

I have deleted all my registries and temp-files.
I have tried it on a new user login. I have no NAV.
But the problem is still there.

I can open Excel very fast. I can open all Excel files without problem,
but one file takes a long time ( 1 minute?! or more)... It doesn't
matter, whether I open the file with doubleclick or with the Excel menu
bar (File - Open).

I've had a similar problem a long time ago, but there the problem was
the outlook.pst file. Please don't ask me what is the connection between
outlook and excel, because i don't know. But I have created a new
outlook.pst file and replaced it with my old one. Then I haven't any
problems any more.

But now I can't solve this problem with a new outlook.pst.

Have somebody solved the problem ?!
I require my excel file really urgent.

 

[Carletto]

I had the same problem
In my case using task manager I see that the spooler uses the 99% of cpu
duringthe opening process.
Upgrading printer drivers solve it.

So try to change the default printer to check if it's so.

Bye
Carletto

 

[krixxie]

Hi,

big thanks for your prompt response.

Sadly, your tip wasn't successful :/ .Although my spooler uses no
efficiency, I have deleted the printer.

But my problem remains :/

Another suggestions?

cu,
krixxie

 

[krixxie]

Hi again,

I have found out the cause of my problem, but i don't know, how to
solve it :/

I have disconnected my internet-connection and tried to open the file
again and it worked !?

But this file doesn't have any internet-connection ?!
So why depend it on the network connection?!

I don't understand it :/

cu,
krixxie

 

[inguyen]

I had the same issue and it drove me crazy. Try this, go to command
prompt, type in netstat -a, look for any connections that are listed
that you cannot ping, when you find one, open up the registry and do a
find for that connection and delete all the instances of that
connection (if you are no longer using it). This worked for me.