Opening Older Word Formats

[tbaley]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Had to wipe my Macbook Pro, re-install Leopard, and re-install Office 2008. It automatically updated to Word 12.1.2. Now, all of a sudden, I cannot open .DOC files others sent me from a Windows machine. Work-around I was sent to does not help. Stored attached .DOC file, tried to open it from the File menu, get error message that "Possibly not a Word document". etc. Cannot get at the document what ever I try.

Is there a work-around I am not aware of? Is there a fix on the horizon?

Tom

 

[John McGhie]

Hi Tom:

I suggest that that problem is with the email application, not with Word.

If it really is a .doc file, Word 2008 version 12.1.2 will open it straight
up. Just because it has the extension .doc, does NOT mean that the file
contains Word binary data. But if it doesn't, Word can't open it.

Which email application are they using to send to you? Which email
application are you using to receive.

No, there's no fix on the way for this: it's not a problem with Word.

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Had to wipe my Macbook Pro, re-install Leopard, and re-install Office 2008. It
automatically updated to Word 12.1.2. Now, all of a sudden, I cannot open .DOC
files others sent me from a Windows machine. Work-around I was sent to does
not help. Stored attached .DOC file, tried to open it from the File menu, get
error message that "Possibly not a Word document". etc. Cannot get at the
document what ever I try.

Is there a work-around I am not aware of? Is there a fix on the horizon?

Tom

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[CyberTaz]

Echoing John's statement this isn't an inherent Word problem... Have you
repaired permissions since reinstalling/updating Office 2008?

Regards |:>)
Bob Jones
[MVP] Office:Mac