After getting tired of wasting time withOffice2007 I removed it and
reinstalledOffice2003. I have installed the following: all the high
priority patches for Windows XP,Office2003and SP3, Word viewer for
2007 files,Compatibilitypackand its SP1.
I can not open Word 2007 files in Word2003. I can not savedocxfiles
in2003and the viewer does not work. Excel and PPT work fine.
I have gone through the MSoft procedure to manually remove 2007.
Reinstalled theCompatibilitypackmultiple times and still no success.
I get the dreaded message "There was anerror opening the file."
This seems to be a common problem. Any advice on what to try next?
I have a very similar problem on a MS Windows XP Pro. SP3.
The MS Office 2003 SP3 was installed with totally all components and
with all updates available at Microsoft.
Then the current Compatibility Pack for the 2007 Office System was
installed (FileFormatConverters.exe) followed by its SP1
(compatibilitypacksp1-kb940289-fullfile-en-us.exe).
Also available updates for Office 2007 were installed.
Now, if I try to open a docx file by Word 2003, I see the following
message in the status bar:
"Word is converting mydoc.docx"
but then the following meaningless error pops up:
"There was an error opening the file."
That particular docx file can be opened with a ZIP archiver (e.g.
7-Zip) and all the components can be extracted from it. Also I'm able
to open the file with OpenOffice.org Writer 3.0.1 without any
problems. So I'd say that the file is not damaged. I've been told that
it was produced by Word 2007.
I have some other docx files that may be opened successfully by that
particular installation of Word 2003 SP3 + Compatibility Pack.
I'm also able to save a docx file from Word 2003 and open it back.
My conclusion is that the Compatibility Pack has a bug when converting
some docx files (probably the conversion breaks at some point and Word
simply gives that idiotic error).
Is there a way to debug that problem more closely or to tell the
converter to produce a log?
I've seen similar problem reports at many support forums but not found
any useful advice so far.
-- rpr.