openning outlook

[zxli]

my outlook freezes everytime I try to open it.

Here's what happened: i tried to send a pretty big email
(15MB) and it didn't go through. so I got this returned
email notice, but somehow it's 36MB. Outlook freezes
everytime it tries to open this email and i set outlook
to goto my Inbox everytime i open it, so everytime i open
outlook it goes straight to that huge 36MB email,
therefore it freezes everytime...

Is there a way to get rid of this email without opening
Outlook? or any other ways to fix this?

I appreciate your help.
thanx a lot

 

[Milly Staples [MVP - Outlook]]

Try this:
- File menu > New > PST file
- Give the new PST a temporary name
- Click OK to the new dialog
- right-click on the root of the new set of folders
- choose Properties
- Select "Deliver POP Mail ...."
- Click OK

Quit & Restart Outlook

Once Outlook restarts, expand your previous set of folders and delete the
bad message from the Outbox.

- Right click on the root of your original set of folders
- Choose Properties
- Select "Deliver POP Mail ..."
- Click OK

Quit & Restart Outlook

Hopefully all will be well after this...


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives,
zxli <[email protected]> typed:
| my outlook freezes everytime I try to open it.
|
| Here's what happened: i tried to send a pretty big email
| (15MB) and it didn't go through. so I got this returned
| email notice, but somehow it's 36MB. Outlook freezes
| everytime it tries to open this email and i set outlook
| to goto my Inbox everytime i open it, so everytime i open
| outlook it goes straight to that huge 36MB email,
| therefore it freezes everytime...
|
| Is there a way to get rid of this email without opening
| Outlook? or any other ways to fix this?
|
| I appreciate your help.
| thanx a lot