Opens 4x4 document, won't change

[Kelseyh]

I'm running microsoft word 2008 on a mac and when I open a new document it is
automatically 4"x4". When I go to Page setup it says it is letter size, and
when I go to document layout it shows the preview as being 4x4 but it won't
let me change it. I use to be able to open an old document and do a save us
to keep the size, but that doesn't even work anymore. Please help.

 

[CyberTaz]

Is your software fully updated (12.2.3)? Make sure that Office, OS X & your
printer driver are fully updated, repair disk permissions & restart your
Mac... Otherwise you may just be chasing a ghost on something like this.

If the problem continues once all that is verified you may have a corrupt
preferences file or a corrupt Normal.dotm template. In that case see the
instructions you'll find here:

http://word.mvps.org/Mac/DamagedPrefs.html

http://word.mvps.org/mac/MacWordNormal.html

HTH |:>)
Bob Jones
[MVP] Office:Mac