Opens and closes slow

[David]

I am running word 2002 on two identical computers which I
believe are setup about the same way. On one computer
word opens and closes in 2 to 3 seconds. On the other
computer it takes 10 to 11 seconds. When word opens if
you hit the open folder the screen goes blank for a
second then comes back with the open folder box. I am
running the same anti virus software on both also. I
have even reinstalled word but it hasnt helped. I have
tried everything I can to figure this out without
success. Any assistance would be appreciated.

Thanks
David

 

[David]

Update:

If I hit the start button go to run and enter
winword.exe /a it opens and closes perfect just like it
should. (So I know it can work right!!)

I read options on here and tried moving all the start up
files to a new folder and deleted the data key in the
registry. That did not fix it and it is still running
slow.

Thanks David

 

[Suzanne S. Barnhill]

Have you tried renaming Normal.dot? For other suggestions, see
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.