Option for proof of read mail

[dumontr]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

In Outlook, you can set an option to get proof of both delivery and that an email has been opened or read. This does not appear to be the case in Entourage. Is this an oversight or am I missing something ?

 

[Adam Bailey]

In Outlook, you can set an option to get proof of both delivery and that
an email has been opened or read. This does not appear to be the case in
Entourage. Is this an oversight or am I missing something ?

See <http://www.entourage.mvps.org/faq_topic/return_receipt.html>. Be aware
that such notifications are highly unreliable.

 

[William Smith]

See <http://www.entourage.mvps.org/faq_topic/return_receipt.html>. Be aware
that such notifications are highly unreliable.

Additionally, you can get a delivery receipts from some servers.

The *delivery* receipt (Return-Receipt-To) is generally available on
Exchange Servers and indicates that a message has reached the
recipient's mailbox (not necessarily downloaded). However, while it may
be active on some non-Exchange servers, it generally is not.

You can enable the delivery receipt using the same instructions above
and using Return-Receipt-To as the header.

And as Adam already said, any kind of receipt notification whether it's
a delivery receipt or a read/return receipt is still unreliable because
you can't guarantee the receiving server will respond to RRTs nor the
recipient will respond to DNTs in all cases.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>