Option for Word in Mail Format is greyed out.

[Brian R Sevenoaks UK]

In Outlook 2002 Tools>Options>Mail Format the Word options are greyed out.
How can these be accessed to make Word our email editor please?

 

[Roady [MVP]]

Do you also have Word 2002 installed? Check Help-> About on both Outlook and
Word to see if the major versions match. It should start with a 10.

 

[Brian R Sevenoaks UK]

Hi Roady,

Many thanks for your reply.

Outlook is 2003 (11.8118.8122) SP2 & Word is 2002 (10.6826.6825) SP3.

Is this a problem?

If so presumably we must wait until we upgrade to Office 2007.

Brian

Do you also have Word 2002 installed? Check Help-> About on both Outlook and
Word to see if the major versions match. It should start with a 10.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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In Outlook 2002 Tools>Options>Mail Format the Word options are greyed out.
How can these be accessed to make Word our email editor please?

 

[Roady [MVP]]

Then the versions are not the same. Either update to to Word 2003 as well or
downgrade to Outlook 2002 if you want to use Word as the email editor.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi Roady,

Many thanks for your reply.

Outlook is 2003 (11.8118.8122) SP2 & Word is 2002 (10.6826.6825) SP3.

Is this a problem?

If so presumably we must wait until we upgrade to Office 2007.

Brian

Do you also have Word 2002 installed? Check Help-> About on both Outlook
and
Word to see if the major versions match. It should start with a 10.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
"Brian R Sevenoaks UK" <[email protected]>
wrote
in message news:[email protected]...

In Outlook 2002 Tools>Options>Mail Format the Word options are greyed
out.
How can these be accessed to make Word our email editor please?

 

[Brian R Sevenoaks UK]

Hi Roady,

We now know what to do thanks to you..

Brian

Then the versions are not the same. Either update to to Word 2003 as well or
downgrade to Outlook 2002 if you want to use Word as the email editor.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi Roady,

Many thanks for your reply.

Outlook is 2003 (11.8118.8122) SP2 & Word is 2002 (10.6826.6825) SP3.

Is this a problem?

If so presumably we must wait until we upgrade to Office 2007.

Brian

Do you also have Word 2002 installed? Check Help-> About on both Outlook
and
Word to see if the major versions match. It should start with a 10.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"Brian R Sevenoaks UK" <[email protected]>
wrote
in message In Outlook 2002 Tools>Options>Mail Format the Word options are greyed
out.
How can these be accessed to make Word our email editor please?