Options do not stick

[JustUs]

Tools/Options/View ---
Paragraph Marks, Tab, Optional Hyphen, and Text Boundries will not stick
when checked. Has been working fine for months. Now it seems to go away after
rebooting. Registry entry to change/modify? I have even resaved the Normal
Template - I think. There seems to be more than one location for this file.
Where should it be for Office XP on a WinXP Pro system?

My customized Menu/Toolbar is working just fine.

 

[Shauna Kelly]

Hi

Word will store a normal.dot in the folder identified at Tools > Options >
File Locations > User Templates. By default, that is C:\Documents and
Settings\<user name>\Application Data\Microsoft\Templates.

Most problems of options not sticking are solved by deleting the Data Key as
described at http://www.word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm.
When you delete that key, Word restores the default settings.

However, make sure you don't have a registry "cleaner" that is "cleaning"
out your Word Data key. We have had several people on this newsgroup
recently using something called CCleaner, which apparently deletes your Word
Data key. So the settings you make will be deleted when it deletes the Word
Data key.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

 

[JustUs]

Shauna -
Thanks for the info - I use CCleaner
When the defaults are restored, does it change the tool bar as well or just
the items in the Options menu?

 

[Shauna Kelly]

Hi JustUs

Thanks for the info - I use CCleaner

Oh dear. Another person stung!

I have no idea what CCleaner does, except what I've learned from users such
as yourself. And nothing I've heard would encourage me to try it out! A
couple of weeks ago I contacted the maker of CCleaner to tell them about
these problems, but I have not had an acknowledgement or a reply.

So I don't know just how much of Word's data key CCleaner is wiping out.

Word has a Data key that contains two or three separate entries: Settings,
Toolbars and ToolbarsWordMail (this last is only used if you have ever used
Word as the email editor in Outlook).

It may be that CCleaner is deleting the Data key, but not the Toolbars key.

There is more information at
What exactly does the Data Key in the Registry store?
http://www.word.mvps.org/FAQs/Customization/DataKeySettings.htm

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

 

[JustUs]

Shauna -
There are options that can be set in CCleaner. It has NOT affected the
toolbar, but I wanted to be sure about the restoring of the key part of your
earlier msg. I have since changed the options and all is working fine.
CCleaner is a good little program, just a little bug .

Thanks for the reply and solution.

Blessings!!
Don