Ordered Microsoft Suite Beta 2 Kit 2003 (expired)

[William Hudson]

Back in May of this year I purchased an IBM Thinkpad.
When I looked for a minimum of a Word Processor on the
hard drive I noticed that in the documentation that came
with the computer that I needed to call a toll free # to
receive a LotusNotes / Microsoft Suite CD. At the time I
was told that they could send a beta or non beta version
of the software but that the beta version was more up to
date. I ordered the beta version and as of November 30th
everytime I opened any of the programs on this beta
version I receive a pop-up window that tells me that the
beta version of this software has expired and that I need
to either upgrade this software or remove this software
through the Control Panel.

I was never told that this software would even expire.
What do I need to do now? I tryed to call MS on the
phone but noone seems to be able help me.

PLEASE EMAIL THE ANSWER TO ME AT (e-mail address removed)
SO I WILL NOT HAVE TO TRY TO LOCATE THIS MESSAGE BOARD
AGAIN AND THRY TO FIND THE REPLY.

THANK YOU;

William Hudson
(e-mail address removed)

 

[Martin]

Back in May of this year I purchased an IBM Thinkpad.
When I looked for a minimum of a Word Processor on the
hard drive I noticed that in the documentation that came
with the computer that I needed to call a toll free # to
receive a LotusNotes / Microsoft Suite CD. At the time I
was told that they could send a beta or non beta version
of the software but that the beta version was more up to
date. I ordered the beta version and as of November 30th
everytime I opened any of the programs on this beta
version I receive a pop-up window that tells me that the
beta version of this software has expired and that I need
to either upgrade this software or remove this software
through the Control Panel.

I was never told that this software would even expire.
What do I need to do now? I tryed to call MS on the
phone but noone seems to be able help me.

PLEASE EMAIL THE ANSWER TO ME AT (e-mail address removed)
SO I WILL NOT HAVE TO TRY TO LOCATE THIS MESSAGE BOARD
AGAIN AND THRY TO FIND THE REPLY.

THANK YOU;

William Hudson
(e-mail address removed)

No body *owes* you an answer, so if you can't be bothered to collect
replies.....

 

[Bob Buckland ?:-\)]

Hi Bill,

In May Office XP(2002) was the current version of
MS Office (and was a retail product) while Office 2003
was a Beta (unfinished) product. Unless IBM was putting
there own CDs out for it, the MS Packaging stated the
expiration date of the Beta product.

You'll need to either contact the PC supplier (IBM)
or the retailer that sold the PC for issues with what
they provided, and/or purchase a copy of MS Office 2003
(released to retail in October). If you have a CD
for a copy of Office 97, Office 2000, Office XP or
MS Works you can purchase Office 2003-upgrade, otherwise
you'd need to purchase Office 2003-full package product
as neither IBM's Lotus Smartsuite or an Office 2003 beta
are not recognized by Office 2003-retail packages
as ungrade qualifiers.

More information is available on:
http://microsoft.com/office/howtobuy

============
Back in May of this year I purchased an IBM Thinkpad.
When I looked for a minimum of a Word Processor on the
hard drive I noticed that in the documentation that came
with the computer that I needed to call a toll free # to
receive a LotusNotes / Microsoft Suite CD. At the time I
was told that they could send a beta or non beta version
of the software but that the beta version was more up to
date. I ordered the beta version and as of November 30th
everytime I opened any of the programs on this beta
version I receive a pop-up window that tells me that the
beta version of this software has expired and that I need
to either upgrade this software or remove this software
through the Control Panel.

I was never told that this software would even expire.
What do I need to do now? I tryed to call MS on the
phone but noone seems to be able help me.

PLEASE EMAIL THE ANSWER TO ME AT (e-mail address removed)
SO I WILL NOT HAVE TO TRY TO LOCATE THIS MESSAGE BOARD
AGAIN AND THRY TO FIND THE REPLY.

THANK YOU;

William Hudson >>
--
Hope that helps,

Bob Buckland ? MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*

http://go.CompuServe.com/MSOfficeForum?loc=us

MS Office 2003 'Parts' Explained
http://microsoft.com/uk/office/system.asp

Chart of What's in Each MS Office 2003 Edition
http://microsoft.com/uk/office/editions.asp

Have a little fun with Office
http://microsoft.com/uk/office/xtra/

Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp

Search the MS Knowledge Base & FAQ:
http://support.microsoft.com

Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com

 

[Gyorgy Moldova]

Check back with IBM..

----- William Hudson wrote: ----

Back in May of this year I purchased an IBM Thinkpad.
When I looked for a minimum of a Word Processor on the
hard drive I noticed that in the documentation that came
with the computer that I needed to call a toll free # to
receive a LotusNotes / Microsoft Suite CD. At the time I
was told that they could send a beta or non beta version
of the software but that the beta version was more up to
date. I ordered the beta version and as of November 30th
everytime I opened any of the programs on this beta
version I receive a pop-up window that tells me that the
beta version of this software has expired and that I need
to either upgrade this software or remove this software
through the Control Panel

I was never told that this software would even expire.
What do I need to do now? I tryed to call MS on the
phone but noone seems to be able help me

PLEASE EMAIL THE ANSWER TO ME AT (e-mail address removed)
SO I WILL NOT HAVE TO TRY TO LOCATE THIS MESSAGE BOARD
AGAIN AND THRY TO FIND THE REPLY

THANK YOU

William Hudso
(e-mail address removed)

 

[Milly Staples [MVP - Outlook]]

To add to the answers already provided, you can also order a trial version
of the software from Microsoft while you are waiting to get this situation
straightened out.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
William Hudson <[email protected]> asked:

| Back in May of this year I purchased an IBM Thinkpad.
| When I looked for a minimum of a Word Processor on the
| hard drive I noticed that in the documentation that came
| with the computer that I needed to call a toll free # to
| receive a LotusNotes / Microsoft Suite CD. At the time I
| was told that they could send a beta or non beta version
| of the software but that the beta version was more up to
| date. I ordered the beta version and as of November 30th
| everytime I opened any of the programs on this beta
| version I receive a pop-up window that tells me that the
| beta version of this software has expired and that I need
| to either upgrade this software or remove this software
| through the Control Panel.
|
| I was never told that this software would even expire.
| What do I need to do now? I tryed to call MS on the
| phone but noone seems to be able help me.
|
| PLEASE EMAIL THE ANSWER TO ME AT (e-mail address removed)
| SO I WILL NOT HAVE TO TRY TO LOCATE THIS MESSAGE BOARD
| AGAIN AND THRY TO FIND THE REPLY.
|
| THANK YOU;
|
| William Hudson
| (e-mail address removed)