Organization Chart problems

[Omar]

Hi,

We have had a call from a remote user having problems with
inserting Organization Charts, the error messages
displayed are exactly like in Article 238307, but there
are only a few fonts (72) and there are no Msoprefs.232
and Msoclip.232 files in C:\winnt so I cant really see
what else to do...

They are using Windows 2000 sp3 and Office 2000 SR-1

Any help would be appreciated.

Thanks,

Omar

 

[Sonia]

In addition to Echo's advice, I would recommend that the user apply Service
Packs 2 and 3 to Office 2000.